Job Summary
Comcast Business is seeking a driven and experienced Account Executive 3 to sell our suite of commercial Internet, Video, and Voice services to mid-size and large businesses. This role is responsible for developing and managing a sales territory, building strong relationships with clients and community organizations, and delivering tailored solutions that meet complex business needs. The ideal candidate is a self-starter with deep industry knowledge and a passion for delivering exceptional customer experiences.Job Description
Core Responsibilities
Creates and delivers compelling face-to-face sales presentations that demonstrate deep knowledge of Comcast Business products and services. Sells with the goal of exceeding departmental financial and unit targets.
Develops and executes a territory strategy, including cultivating local partnerships and organizational affiliations. Actively generates new leads through cold calling, canvassing, customer referrals, and partner relationships. Promotes and positions the Comcast brand within the territory.
Retains and grows the customer base by delivering on the Comcast Credo and ensuring a superior customer experience. Builds long-term relationships and collaborates with internal teams to meet and exceed service expectations.
Maintains accurate and high-quality sales records. Prepares and submits sales and activity reports as required.
Regularly meets with customers in the field. Demonstrates excellent verbal and written communication skills, including presenting, persuading, and negotiating.
Exercises independent judgment and discretion in matters of significance.
Maintains regular, consistent, and punctual attendance. Must be able to work nights, weekends, and variable schedules, including overtime as necessary.
Performs additional responsibilities as assigned.
Preferred Qualifications
- 5+ years of B2B sales experience, preferably in telecommunications or technology
- Proven success in selling complex, multi-product solutions to mid-size and large businesses
- Strong prospecting, presentation, and negotiation skills
- Ability to work independently and manage multiple priorities
- Bachelor's degree or equivalent experience preferred
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Direct Selling; Lead Generation; Cold Calling
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
