Boston University Enrollment Services Operations (ESO) is seeking a skilled Advising Functional Analyst responsible for supporting and enhancing applications that facilitate key processes for more than 36,000 students. This role will focus on business and functional analysis for both packaged and custom applications, specifically for Highpoint tools used in student advising. The Analyst will collaborate closely with the Highpoint and Campus Community Lead, as well as the Associate Director for Advising, to document and maintain system requirements, processes, integrations, and data mappings.
The Advising Functional Analyst works closely with other Student records functional analyst, to ensure cross-functional synergies. In addition, the position will collaborate closely with IS&T technical support for the Campus Solutions and Highpoint.
The Advising Functional Analyst’s primary duties include:
- Analyzing, designing, developing and/or improving business processes to meet university objectives;
- Document and update business processes, test cases, and data mappings, ensuring they align with current system requirements and any necessary adjustments;
- Participate in project teams to analyze, test, and release applications, components, and integrations, ensuring they meet business, architectural, and service standards and;
- Implement and maintain best practices related to enhancement requests, defect remediation, and ongoing system optimization.
About the Organization
Boston University Enrollment Services Operations is part of the Enrollment & Student Administration unit (ENSA). BU Enrollment Service Operations plays a critical role in ENSA’s mission; enrolling and retaining students, by supporting and designing operational and technical infrastructure to support the student user experience.
Across the 9 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/
About Our Benefits
This position is eligible to work remotely up to three days per week. Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.
Skills
Please note: in order to be considered for this position, a cover letter must be included in your application materials.
About the Candidate
A bachelor’s degree is required for this position. We are seeking a candidate who:
Requirements:
- Has at least five years of previous experience in a similar role, ideally in programming or in higher education;
- Possesses strong analytical and organizational skills;
- Is detail-oriented;
- Is an effective problem solver and communicator;
- Is able to work well in a fast-paced, team-oriented environment;
- Is committed to equity, diversity, and inclusion and;
- Has an understanding of JCL, HTML, Microsoft Office products and familiarity with data analysis tools.
This role will require extensive work with PeopleSoft Campus Solutions. Experience with Campus Solutions, or a similar student information platform is highly preferred
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
