Job Description:

Berklee College of Music is seeking a dedicated and detail-oriented Assistant Director of Student Accounts (Temporary) to join our dynamic Student Accounts team. This role plays a vital part in managing and maintaining the accuracy and integrity of student financial data, supporting billing and payment operations, and ensuring smooth financial processes that directly impact our student community’s experience.

At Berklee, creativity and innovation are at the heart of everything we do. We’re committed to fostering a student-centered environment where every team member contributes to the mission of empowering students to pursue their artistic passions while balancing academic and personal growth. If you’re passionate about working in a mission-driven, inclusive culture that values work-life balance and innovative problem solving, this opportunity is for you.

What you’ll do:

• Collaborate closely with the Director of Student Accounts and Associate Director of Operations to manage student account technology, systems, and operations — including Ellucian Colleague, PowerCampus, Workday, and Informer reporting.
  

• Support billing processes, data accuracy testing, and quality control reporting to ensure proper revenue classification and smooth financial transactions for students.
  

• Assist with managing student receivables including tuition, fees, housing, donations, and auxiliary income.
  

• Handle financial aid transmittal posting, health insurance waivers, computer support fee reconciliation, and miscellaneous tuition adjustments.
  

• Coordinate with partner offices to resolve data discrepancies and improve system accuracy.
  

• Support communications to students and families regarding financial obligations, contributing to improved customer service and student retention.
  

• Help streamline business processes and ensure compliance with institutional, state, and federal policies.
  

Who you are:

• You hold a Bachelor’s degree or have at least 5 years’ experience in a Student Accounts or finance office within a nonprofit or higher education setting.
  

• You’re experienced with higher education ERP systems such as Ellucian Colleague, PowerCampus, Workday, or similar, with strong database and advanced querying skills.
  

• Comfortable with Apple OS X, Microsoft Office (especially Excel), Filemaker, and other relevant software.
  

• You have a solid understanding of accounting principles, collections, and cash management.
  

• You work efficiently and accurately, taking initiative with minimal supervision.
  

• Excellent verbal and written communication skills allow you to effectively engage with students, families, and staff.
  

• Strong administrative and organizational skills help you manage policies and documentation clearly and precisely.
  

Why Berklee?

Berklee is not just a college; it’s a vibrant community where creativity, diversity, and innovation thrive. We champion a student-centered approach and value the unique contributions of every individual. Here, your work matters — directly impacting the lives of students and supporting their musical journeys. We also recognize the importance of balance and offer a flexible, inclusive work environment where your well-being and professional growth come first.

Perks & Benefits:

• Comprehensive health, dental, and vision insurance
  

• Generous paid time off and holidays
  

• Retirement plan options with employer contributions
  

• Employee wellness programs and mental health resources
  

• Tuition remission and professional development opportunities
  

• A supportive, collaborative culture focused on creativity and inclusion
  

Join Berklee and be part of a mission-driven team that values innovation, integrity, and student success.

Berklee College of Music is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type: