Hyatt Regency Greenwich

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Goal of the Director of Outlets: Oversee the daily operations of the bar, market and DDD, including inventory management, staff scheduling, and customer service. Create and maintain a welcoming and inclusive atmosphere for all guests. Develop and implement marketing strategies to increase sales and customer engagement.

The Director of Outlets responsibilities may include:

· Supports and Manages the Hotel Outlet while working closely with the Director of Operations and other hotel departments

· Ensure effective hiring, training, development, promotion and continuous reinforcement of company policies and procedures

· Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

· Full understanding of colleague engagement

· Develop and implement creative strategies for revenue enhancement and cost containment

· Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans

· Responsible for maintaining a high energy, positive, professional appearance

· Plan, coordinate & manage special events and holiday functions

· Ability to take the initiative to connect with the local community and deliver the dining experiences that both hotel and non-hotel guests would be appreciate

Hyatt employees work in an environment that demands exceptional performance, yet reaps great rewards…whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.

Qualifications

· Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule

· A true desire to understand and anticipate the needs of others in a fast paced environment

· Refined verbal and written communication skills

· Must be proficient in general computer knowledge, including a working knowledge of point of sale systems

· Candidates should be extremely detail oriented and organized

· Candidates should possess proven leadership skills

· Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer. High volume beverage/bar experience required.

· Hotel experience and a thorough understanding of restaurant service required.

· Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred

· Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service