Job#: 2057356
Job Description:
Job Title: Process Improvement Analyst?/ BSA?Location:Onsite in Stamford (4x onsite, 1x wfh)?
Duration:6M+
Pay Range:$48-56/hr
JOB SUMMARY
This role requires understanding of the structure, policies, and operations of the Spectrum lines of business in order to enable change and deliver value to the organization. The business analyst conducts complex analysis, translating user needs into detailed requirements that is used as an input to work that is done by teams such as IT, and other technology groups, to deliver solutions that align with organizational goals and objectives. Youwill play a critical role in driving the improvement of newly implemented projects, products and initiatives, ensuring best practices are in place across the organization. Works independently with minimal supervision.
MAJOR DUTIES AND RESPONSIBILITIES- Acts as a subject matter expert on projects assigned.
- Responsible for eliciting, validating, verifying and documenting project requirements from impacted stakeholders.
- Translate high-level business needs into functional specifications for the IT organization. Manage changes to such specifications.
- Analyze business operations to determine opportunities for improvement and to automate processes and functions.
- Lead business process design and documentation as needed for new technology. Create workflows and convey findings in PowerPoint and/or Visio.
- Serve as project team member for multiple projects, as needed.
- Partner with the QA organization by participating in daily defect review calls, test planning and strategy sessions. Following QA, this role is expected to support UAT activities and participate in pre-launch and post-launch activities.
- Perform other duties as assigned.
- Ability to read, write, speak and understand English.
- Excellent interpersonal skills and ability to present performance feedback effectively.
- Excellent presentation skills with small- to medium-sized groups.
- Strong analytical ability.
- Ability to work independently.
- Experience with Word, Excel, Visio and PowerPoint.
- Bachelor's degree in business administration, computer science or related field.
- 3+ years' experience in business analysis with experience in process documentation, requirements gathering, product development and project implementation.
- Strategic, proactive, critical thinker; able to uncover weaknesses in policies and procedures and suggest areas of improvement.
- Detail-oriented; ability to analyze business objectives and goals on an investigative level.
- Strong organizational and time management skills - this position will be working on multiple projects with multiple customers concurrently.
PREFERRED QUALIFICATIONS
- Demonstrates project management and leadership abilities.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.
