Job Description
Average target compensation $100k plus, with minimum commission guarantee
JOB SUMMARY
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling
Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes
Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential
Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
Attend and participate in sales meetings as established by management
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record
Education
Bachelor's degree in business, marketing or related field, or equivalent experience
PREFERRED QUALIFICATIONS
Related Work Experience
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
Business to business sales experience preferred
Proven sales history of meeting or exceeding targets preferred
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
#LI-KD1
SAE270 2025-50203 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Average target compensation $100k plus, with minimum commission guarantee
JOB SUMMARY
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling
Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes
Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential
Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model
Attend and participate in sales meetings as established by management
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record
Education
Bachelor's degree in business, marketing or related field, or equivalent experience
PREFERRED QUALIFICATIONS
Related Work Experience
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
Business to business sales experience preferred
Proven sales history of meeting or exceeding targets preferred
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
#LI-KD1
SAE270 2025-50203 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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