Clinical Team Manager - BHCP at Riverside Community Care in Dedham, MA

Riverside Community Care

Love what you do!

Clinical Team Manager - BHCP

Riverside is seeking a Clinical Team Manager for our Behavioral Health Community Partner team!

Community Partners are healthcare and human service organizations that partner with Accountable Care Organizations to integrate and improve health outcomes for members with complex and long-term medical and behavioral needs. We seek to improve member experience as well as continuity and quality of care by fostering communication and coordination across medical, behavioral health, and social service needs, along with long-term services and supports. We help people to live in the community independently and provide appropriate treatment and recovery support for individuals with complex behavioral health conditions.

The Clinical Team Manager directly supervises a team of Care Coordinators, Lead Care Coordinator, nurses, and interns. In consultation with the Program Director, they will implement and monitor the adoption of program-wide policies and guidelines, plan Program initiatives and oversee daily operations of the Behavioral Health Community Partners Program: ensuring operational integrity, efficiency, and optimal performance. In the Program Director’s absence, the Clinical Team Manager assumes responsibility for essential duties and functions that are applicable and necessary.

Pay Rate: $79,567.48/salaried

Schedule: Full Time, 40 hours

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

Comprehensive, high-quality health, dental, and vision insurance options

Flexible Spending Accounts – both medical and dependent care

Eleven paid holidays

Separate accruals for vacation (increases with tenure), personal, and sick time

Tax-deferred 403(b) retirement savings plan with employer match

Employee Assistance Plan / Travel Assistance Plan

Employee bonus for referrals resulting in hiring

Discounts to movie theaters, sporting, and entertainment events

Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!
Required Skills

Experience with Medicaid and contract management desired.

Excellent communication, interpersonal and organizational skills required.

Strong computer fluency in Microsoft Office and web-based productivity tools, especially Excel and Word required.

At least two years of experience with software applications and integrated IT systems and data management/ reporting skills required.

Valid driver’s license and regular access to a reliable vehicle required.

Required Experience

One of the following required; RN with BH Expertise, LICSW, LMHC, LMFT, LADC I, Licensed Psychologist, LCSW.

Two years of experience in managerial/supervisory or operations environment in multi-disciplinary health related setting or other complex environment.

Working knowledge of member eligibility verification, benefits/services, claims management, and quality management functions required.

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.