Job Description
Key Accountabilities
- Applicant's responsibilities will be to perform all clerical functions associated with the CMS department including storm related activities.
- Daily assignments are carried and according to needs and may include but not be limited to the handling of service requests, customer communication, time entry, field collections and other related duties.
Qualifications
- Pass a typing test and a clerical aptitude test.
- High school diploma or equivalent.
- Be able to operate a radio, meter reading systems, office and other equipment related to job completion.
- Have the ability to acquire inter-personal skills for customer contact by phone.
- Have the ability to acquire sufficient knowledge of Company policies and practices to prepare and maintain various forms, records and reports.
- Handle inquiries from contractors, wiring inspectors, customers and employees.
- Ability to become proficient in all NGRID software applications
- Ability to respond to emergency situations and work extended hours as needed.
- Must possess and maintain valid driver's license with no restrictions on hours of operations.
More Information
Hourly Pay Rate - $27.10
Location - Malden
Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
Key Accountabilities
- Applicant's responsibilities will be to perform all clerical functions associated with the CMS department including storm related activities.
- Daily assignments are carried and according to needs and may include but not be limited to the handling of service requests, customer communication, time entry, field collections and other related duties.
Qualifications
- Pass a typing test and a clerical aptitude test.
- High school diploma or equivalent.
- Be able to operate a radio, meter reading systems, office and other equipment related to job completion.
- Have the ability to acquire inter-personal skills for customer contact by phone.
- Have the ability to acquire sufficient knowledge of Company policies and practices to prepare and maintain various forms, records and reports.
- Handle inquiries from contractors, wiring inspectors, customers and employees.
- Ability to become proficient in all NGRID software applications
- Ability to respond to emergency situations and work extended hours as needed.
- Must possess and maintain valid driver's license with no restrictions on hours of operations.
More Information
Hourly Pay Rate - $27.10
Location - Malden
Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
About National Grid
National Grid lies at the heart of a transforming energy system. Our business areas play a vital role in connecting millions of people to the energy they use, while continually seeking ways to make the energy system clean, fair, and affordable. In the UK we own and develop the high-voltage electricity transmission network in England and Wales, taking electricity from where it’s generated to where it’s needed.
National Grid Electricity Distribution delivers electricity to over 20 million people across homes and businesses in the Midlands, South West England, and South Wales.
In the US, we own and operate electricity and natural gas networks, serving over 20 million people across New York State and Massachusetts.
National Grid Ventures operates across the UK, Europe, and the US, developing, operating, and investing in large-scale clean energy infrastructure. National Grid Partners invests in entrepreneurs at the intersection of energy and emerging tech, with capital, resources, connections, and know-how.
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