Title

Communications Dispatcher II

Department Summary

Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater's accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement.

Our commitment to diversity, equity, and inclusion is reflected in our institutional values, which ensure that all students are supported and succeed.
The Bridgewater State University Police Department is charged with the protection of the lives and property of more than 12,000 Bridgewater State University students, faculty, staff, and visitors on nearly 300 acres of University land and 38 major buildings, as well as the streets and other passageways adjoining University property. Police Department staff work with community members to prevent crime, solve problems, and take proactive steps to make Bridgewater State University as safe as possible. All BSU Police Officers attend municipal police academy training and have full police authority on campus and throughout the town of Bridgewater. The Department enforces all state laws, including motor vehicle laws, as well as university rules and regulations. In addition the department is made up of two major divisions; Administration and Operations. Within those divisions are several bureaus and units such as the Patrol Bureau and Detective Bureau. The department is a member of the Southeastern Massachusetts Law Enforcement Council (SEMLEC) SWAT, Search & Rescue, Crisis Negotiation, Detectives, and Mobile Command. BSUPD also belongs to the Whitman-West Bridgewater-East Bridgewater-Bridgewater-Bridgewater State University Police (WEB) regional major crimes and drug task force. BSUPD is widely recognized as the premier state university police department in Massachusetts.

Successful candidates will be staff members that can work with their colleagues to help meet the mission of the Police Department in serving and supporting our racially and ethnically diverse campus community.

We are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome, and included.

Position Summary

Communications Dispatcher II
(Full-time, 12-month AFSCME position)
*This is an essential position

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Tour of Duty and Schedule: TBD by shift bidding process; subject to change according to departmental needs.
(Full-time, 12-month AFSCME position)Must be available for off-shift overtime, including compulsory callbacks.Area of Assignment: University Wide - Bridgewater

This is an AFSCME unit position and is subject to the terms of the current AFSCME collective bargaining agreement.

Essential Duties

* Transmits messages from a radio communications base station in accordance with the rules and regulations of the Federal Communications Commission.* Monitors various radio frequencies to receive, evaluate and forward information.* Operates radio transmitting and receiving equipment comprising a system of fixed stations and mobile units.* Maintains records and logs of information such as all messages received and transmitted, weather conditions and individuals or authorities to contact in emergency situations.* Searches files to obtain information in response to inquiries.* Coordinates all radio communications including emergency systems, relays messages and instructions to mobile or fixed stations concerned and operates public address systems and paging devices.* Checks operating condition of equipment and reports malfunctions to proper authority.* Observes, through a closed circuit television system, traffic movements and conditions such as accidents, fires and other hazards affecting traffic in tunnels and on highways or other related structures in order to monitor traffic flow.* Operates lane control devices, related traffic signals, videotape equipment and/or public address systems; check proper operation of lighting, signals and other devices as required in order to improve traffic flow.* Operates teletype equipment to receive and transmit messages.* Oversees and monitors communications activities in order to ensure compliance with governing laws, rules and regulations.* Provides on-the-job training to employees.
See also State Job Specifications, available in the Office of Human Resources, or online at http://www.bridgew.edu/HR/JobSpecs/.

Required Qualifications

We are looking for equity-minded applicants who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.

* Passion for and commitment to social justice, racial justice, and civic engagement.* Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.* Applicants must have at least one year of full-time or equivalent part-time experience in the operation of police radio receiving/transmitting equipment.
*Ability to understand, apply and explain the provisions of the laws, rules, regulations, policies, procedures, guidelines, etc. governing assigned unit activities.
* Ability to communicate effectively in oral expression.
* Ability to follow and give oral & written instructions in a precise understandable manner.
* Ability to work accurately with names, numbers, codes and/or symbols.
* Ability to gather information through questioning individuals and by examining records and documents.
* Ability to assemble items of information in accordance with established procedures.
* Ability to maintain accurate records.
* Ability to establish and maintain harmonious working relationships with others.
* Ability to deal tactfully with others.
* Ability to adjust to changing situations to meet emergency or changing program requirements.
* Ability to maintain a calm manner, make decisions and act quickly in stressful and emergency situations.
* Ability to work independently.
* Ability to exercise sound judgment.
* Ability to exercise discretion in handling confidential information.
* Based on assignment, the following additional qualifications may be required at hire:
* Ability to operate teletype equipment.
* Knowledge of proper telephone procedures for making and receiving agency calls
* Knowledge of the terminology, coding, symbols and standard abbreviations used in radio communications.
* Knowledge of the methods of operating fixed radio communications equipment.
* Knowledge of the methods of operating mobile radio communications equipment.
* Knowledge of the laws, rules and regulations governing radio communications equipment.


State Job Specifications are available in the Office of Human Resources, or online at http://www.bridgew.edu/HR/JobSpecs/.

Preferred Qualifications

* Previous experience in law enforcement and knowledge of Massachusetts police procedures, fire prevention methods and emergency medical procedures.

Work Environment

Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://cm.maxient.com/reportingform.php?BridgewaterStateUniv&layout_id=18

Special Conditions for Eligibility

Resume and cover letter not required, but appreciated.

This position is not eligible for H-1B sponsorship.

Special requirements: This position is subject to a background check. Applicants must be prepared to provide all original documents listed below:

* Birth Certificate
* Citizenship Documents (naturalized citizen)
* Social Security Card
* High School Diploma
* University Diploma
* Valid Government Issued ID
* License to Carry a Firearm (if applicable)
* CPR Certification
* First Responder or EMT Certification
* Police Academy Certificates (as applicable)
* Military DD 214 (if applicable)
* Selective Service Registration Card
* Any other professional training documents candidates wish to have considered.

EEO Statement

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

Position Type

AFSCME Classified

Salary Range

1,857.51 Bi-weekly (Grade 13, Step 1)

Posting Number

S01203P

Open Date

04/07/2025

Close Date

04/21/2025

Open Until Filled

No

Special Instructions to Applicants

Please note the following information is required to complete your application for this position: *a minimum of one (1) employment history entry. *a minimum of three (3) professional reference entries.PDN-9e9f9289-18d0-4e41-94b8-3cce66151b4e