At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Data Safety Specialist coordinates within the team to develop performance analysis insights for the agency. The successful candidate works with operating departments to identify key data relationships and performance improvement strategies to enhance the organization's safety performance. The Data Safety Specialist manages multiple diverse and complex data analysis and modeling projects to identify performance improvement strategies and serves as a liaison to address structural data needs and achieve efficiencies and process improvements throughout the agency.

• Identifies and leads predictive analytic projects and service quality improvements to maximize insights provided from the analysis of new and existing sources of data.
• Oversees the framework, requirements, and usage of the analysis systems and data that are required for data modeling.
• Identifies and monitors project scope, plan, risks, issues, deliverables, and milestones.
• Interfaces with stakeholders from other departments to understand data analysis needs and develop appropriate products.
• Performs predictive analysis by employing advanced mathematical techniques, standard statistical methods, and programming languages to develop explanatory and predictive models of business performance that represents the relationship between data inputs and performance outcomes.
• Develops, administers, and audits reports and dashboards that provide insights into key programs and initiatives on an on-going basis.
• Documents departmental processes and workflows to evaluate performance levels, data collection best practices, and ongoing data validation.
• Ensure highest standard of data integrity and quality through development of robust quality control processes.
• Continually works towards automating reporting processes to improve workflows and enhance performance management insight capabilities through data collection, storage, analysis, and reporting for all agency systems.
• Perform all other duties and projects that may be assigned.
  

• Bachelor's degree from an accredited institution in Computer Science, Statistics, Engineering, Mathematics, or a related field.
• Four (4) years of relevant experience in data analytics.
• Knowledge of various data programming languages (SQL, Java, Julia, Python, R).
• Excellent analytic, quantitative, and problem-solving skills with proven ability to deliver actionable insights. 
• Working knowledge of technical systems as related to reporting data flows, programming development requirements and use of revision control systems, performance management principles and effective use of logic models, and data analysis techniques with an understanding of basic statistical concepts.
• Proficiency with Office365, Tableau, PowerBI, Java, SQL, databases, and data analytical techniques.
• Strong oral and written communication skills and ability to effectively communicate with all levels within the organization.
• Strong organization, analytical, and problem-solving skills.
• Ability to provide technical guidance and coordinate collaboratively within a team. 
• Ability to manage multiple projects and balance multiple priorities to meet deadlines.
• Flexibility to frequently transition from one project assignment to another.
• Have a valid driver's license.
• Ability to work effectively with a diverse group of stakeholders, including senior management, project managers, and subject matter experts.
• Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals and Incident Command Systems (ICS) 100, 200, 700, and 800 within one (1) month of employment.
• Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.
  

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
• An associate degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
• A master's degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

• Master's degree from an accredited institution in Business Administration, Statistics, Mathematics, Computer Science, Engineering, or a related field.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse  workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.