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Deputy Director of Materials Management

Boston 02116), MA
Full-Time

Job Description

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Deputy Director of Materials Management is responsible for the Office of Stations' management of materials, tools, and equipment. This position will coordinate with the Procurement department to obtain materials, manage vendor relationships, and provide oversight and administration of related logistics for materials.

This position supports critical MBTA operations by managing materials, tools, and equipment. The Deputy Director will develop and implement a programmatic strategy and system to optimize the procurement and use of materials, ensure appropriate inventory levels, and increase both fiscal and inventory controls. The position will develop and improve policies, protocols, and metrics, and collaborate with internal and external stakeholders to ensure effective and efficient materials management.

Duties & Responsibilities

  • Track current and future department needs for materials, tools, and equipment
  • Identify and communicate program and inventory risks. Develop and manage risk mitigation strategies.
  • Coordinate with department stakeholders to outline needs, standards, and specifications to inform requests for proposals, procurements, capital investments, and storage requirements
  • Manage relationships with third-party vendors with timely and consistent communication and proactive issue resolution
  • Institute checks to ensure the quality of materials received aligns with MBTA standards
  • Minimize any prospective gaps in the inventory of critical materials to mitigate any disruption to operations and maintenance
  • Develop and implement metrics and inventory monitoring tools to measure utilization and forecast needs
  • Employ inventory controls to prevent material losses
  • Perform and/or coordinate inventory audits to verify stock and quality
  • Develop and implement procedures to efficiently organize and control the flow of materials, consistent with applicable MBTA policies and best practices
  • Coordinate with the Procurement department on procurement and contract activities, including requisitions, call orders, and documentation.
  • Manage related budget and ensure accurate billing through the development and implementation of fiscal controls
  • Coordinate with the Finance department to ensure appropriate payment
  • Maintain appropriate and organized records, invoices, and other documents
  • Drive continuous improvement 
  • Foster a collaborative and efficient work environment 
  • Attract, direct, develop, and manage a team of MBTA employees
  • Respond to emergencies when necessary and resolve all immediate safety concerns
  • Perform all other duties and projects that may be assigned

Supervision

  • May include future supervision of employees.

Minimum Requirements & Qualifications

  • Bachelor's degree from an accredited institution.
  • Five (5) years of experience serving in a vendor/contract management role.
  • Two (2) years leadership, managerial, and/or supervisorial experience, or project/program management.
  • Strong knowledge of inventory control, procurement, and supply chain principles. 
  • Excellent analytical and problem-solving skills. 
  • Demonstrated experience working directly and constructively with suppliers/contract counterparties to resolve issues. 
  • Demonstrated ability to adapt to changing requirements and situations.
  • Demonstrated ability to become expert in a department's contract documents and an organization's procedures. 
  • Must possess superior oral and written communication skills.
  • Able to understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements.

Substitutions Include

  • A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement 
  • An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement 
  • A master's degree in a related subject substitute for two (2) years of general experience. 
  • A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience 

Preferred Experience and Skills

  • Public sector contract management experience preferred.
  • Transit or facilities industry experience preferred. 
  • Related supervisory experience and/or training.

Job Conditions:

  • Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
  • Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
  • Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
  • Ability to provide internal and external customers with courteous and professional experiences.
  • Ability to work effectively, independently, and as part of a diverse  workforce team (or supervise, if required).
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
  • Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
  • Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
  • Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
  • Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

  1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
  2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
  3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
  6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
  7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
  8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
  9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
  10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
  11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
  12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.
PDN-9fb12917-13af-46ad-ae2e-517aa38e9924

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Deputy Director of Materials Management is responsible for the Office of Stations' management of materials, tools, and equipment. This position will coordinate with the Procurement department to obtain materials, manage vendor relationships, and provide oversight and administration of related logistics for materials.

This position supports critical MBTA operations by managing materials, tools, and equipment. The Deputy Director will develop and implement a programmatic strategy and system to optimize the procurement and use of materials, ensure appropriate inventory levels, and increase both fiscal and inventory controls. The position will develop and improve policies, protocols, and metrics, and collaborate with internal and external stakeholders to ensure effective and efficient materials management.

Duties & Responsibilities

  • Track current and future department needs for materials, tools, and equipment
  • Identify and communicate program and inventory risks. Develop and manage risk mitigation strategies.
  • Coordinate with department stakeholders to outline needs, standards, and specifications to inform requests for proposals, procurements, capital investments, and storage requirements
  • Manage relationships with third-party vendors with timely and consistent communication and proactive issue resolution
  • Institute checks to ensure the quality of materials received aligns with MBTA standards
  • Minimize any prospective gaps in the inventory of critical materials to mitigate any disruption to operations and maintenance
  • Develop and implement metrics and inventory monitoring tools to measure utilization and forecast needs
  • Employ inventory controls to prevent material losses
  • Perform and/or coordinate inventory audits to verify stock and quality
  • Develop and implement procedures to efficiently organize and control the flow of materials, consistent with applicable MBTA policies and best practices
  • Coordinate with the Procurement department on procurement and contract activities, including requisitions, call orders, and documentation.
  • Manage related budget and ensure accurate billing through the development and implementation of fiscal controls
  • Coordinate with the Finance department to ensure appropriate payment
  • Maintain appropriate and organized records, invoices, and other documents
  • Drive continuous improvement 
  • Foster a collaborative and efficient work environment 
  • Attract, direct, develop, and manage a team of MBTA employees
  • Respond to emergencies when necessary and resolve all immediate safety concerns
  • Perform all other duties and projects that may be assigned

Supervision

  • May include future supervision of employees.

Minimum Requirements & Qualifications

  • Bachelor's degree from an accredited institution.
  • Five (5) years of experience serving in a vendor/contract management role.
  • Two (2) years leadership, managerial, and/or supervisorial experience, or project/program management.
  • Strong knowledge of inventory control, procurement, and supply chain principles. 
  • Excellent analytical and problem-solving skills. 
  • Demonstrated experience working directly and constructively with suppliers/contract counterparties to resolve issues. 
  • Demonstrated ability to adapt to changing requirements and situations.
  • Demonstrated ability to become expert in a department's contract documents and an organization's procedures. 
  • Must possess superior oral and written communication skills.
  • Able to understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements.

Substitutions Include

  • A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement 
  • An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement 
  • A master's degree in a related subject substitute for two (2) years of general experience. 
  • A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience 

Preferred Experience and Skills

  • Public sector contract management experience preferred.
  • Transit or facilities industry experience preferred. 
  • Related supervisory experience and/or training.

Job Conditions:

  • Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
  • Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
  • Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
  • Ability to provide internal and external customers with courteous and professional experiences.
  • Ability to work effectively, independently, and as part of a diverse  workforce team (or supervise, if required).
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
  • Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
  • Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
  • Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
  • Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

  1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
  2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
  3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
  6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
  7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
  8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
  9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
  10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
  11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
  12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.
PDN-9fb12917-13af-46ad-ae2e-517aa38e9924

About Massachusetts Bay Transportation Authority (MBTA)

The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area. 

The MBTA is the largest transit provider in New England, and the fifth largest in the country. 

The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit. 

In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit. 

The MBTA district is made up of 175 communities with a total population of 4.7 million. 

Almost three-quarters of all Massachusetts residents live within the MBTA service area.

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Massachusetts Bay Transportation Authority (MBTA)
Deputy Director of Materials Management
Massachusetts Bay Transportation Authority (MBTA)
Boston 02116), MA
Aug 22, 2025
$128,540 - $133,700 a year
Full-time
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