
Director of Safety Management Systems Project Implementation
Director of Safety Management Systems Project Implementation
Job Description
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
This position involves identifying opportunities and managing initiatives that promote and optimize safety programs and oversight that drive the successful implementation of the MBTA's Safety Management System (SMS). Specifically, this position supports planning, developing, and implementing the SMS by directing, coordinating and managing strategic and tactical initiatives and projects that support the implementation of MBTA's data driven SMS.
Duties & Responsibilities
- Works closely with senior Safety management and other Departments to plan, coordinate, and manage initiatives and projects to implement and enhance MBTA's SMS.
- In conjunction with the Chief of Safety Management, Deputy Chief Safety Officer, and other Safety Division management, evaluates safety performance, develops and recommends strategies for program improvement, and manages initiatives that support recommended strategies.
- Supports implementation and optimization of the MBTA's enterprise safety management system.
- Collaborate with Safety management to develop policies, programs, processes, activities, and measures that reduce safety risks and ensure consistency.
- Identifies and manages projects focused on long-term solutions to systemic safety issues identified in audits, assessments, and safety assurance processes to minimize liability and prevent recurrence.
- Participates in developing safety goals, objectives, and key performance indicators.
- Develops and fosters relationships that support the advancement of safety enhancements at the MBTA.
- Serves as a member of various MBTA and safety-related teams and committees.
- Performs all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
- Bachelor's degree from an accredited institution in Safety, Engineering, Transportation, Business Administration, Public Administration, or a related field.
- Seven (7) years of experience in safety management, the transit industry, regulatory compliance, and/or project/program management, including a minimum of two (2) years of Safety Management System or other similar management system experience.
- Five (5) years of managerial, supervisory, or leadership experience including large-scale/enterprise-wide program management and/or project management experience.
- Valid driver's license.
- Experience in the field of change management.
- Advanced working knowledge of formal project management processes.
- Advanced skill-level in the use of Word, Access, Excel, PowerPoint, PeopleSoft and/or other database applications.
- Demonstrated ability to communicate and collaborate at all levels of the organization effectively.
- Strong leadership, project management, consensus-building, analytical, and decision-making skills.
- Working knowledge/understanding of 49 CFR Parts 672 (Public Transportation Safety) and 673 (Public Transportation Agency Safety Plan).
- Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 700, and 800 as well as other assigned courses offered by the MBTA within the first month of employment.
- Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.?
- Available and able to work all shifts and locations, as assigned or directed.
- Available and able to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week, as directed by supervisory staff for severe weather conditions, emergencies, or any other circumstances that may impact service or the safety of service.
- Ability to drive a company or personal vehicle to visit/inspect work sites and to assist at emergencies and/or events twenty-four (24) hours per day, seven (7) days per week.
- Ability to respond to hazardous conditions and perform observations in the field.
- Ability to work effectively with a diverse workforce.
- Ability to wear the proper personal protective equipment when required.
- Ability to walk long distances on uneven surfaces such as ballast, and narrow paths.
- Ability to climb stairs and ladders (e.g., climbing onto trains).
- Ability to sit for extended periods, stand, have visual acumen, manual dexterity, and fingering for working with computer keyboards.
Substitutions Include
- A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
- An associate's degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
- A master's degree in a related subject substitutes for two (2) years of general experience.
- A nationally recognized certification, or statewide/professional certification in a related field substitutes for one (1) year of experience.
Preferred Experience
- Project Management Professional (PMP) certification or actively pursuing PMP, CAPM, or PgMP certification.
- Formal project management training.
- Master's degree from an accredited institution in Safety, Engineering, Transportation, Business Administration, Public Administration, or a related field.
- Transit Safety and Security Program Certification.
- Public Transportation Safety Certification.
- Additional years of experience in the transportation industry.
- Working knowledge of transit operations, facilities, vehicles, rules, and procedures.
- World Safety Organization Certificate or equivalent.
Job Conditions:
- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
- Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
- Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
- Ability to provide internal and external customers with courteous and professional experiences.
- Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
- Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.
Disclaimers and Definitions:
- General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
- Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
- Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
- Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
- Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
- Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
- Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
- On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
- Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
- ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
- Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
- Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
This position involves identifying opportunities and managing initiatives that promote and optimize safety programs and oversight that drive the successful implementation of the MBTA's Safety Management System (SMS). Specifically, this position supports planning, developing, and implementing the SMS by directing, coordinating and managing strategic and tactical initiatives and projects that support the implementation of MBTA's data driven SMS.
Duties & Responsibilities
- Works closely with senior Safety management and other Departments to plan, coordinate, and manage initiatives and projects to implement and enhance MBTA's SMS.
- In conjunction with the Chief of Safety Management, Deputy Chief Safety Officer, and other Safety Division management, evaluates safety performance, develops and recommends strategies for program improvement, and manages initiatives that support recommended strategies.
- Supports implementation and optimization of the MBTA's enterprise safety management system.
- Collaborate with Safety management to develop policies, programs, processes, activities, and measures that reduce safety risks and ensure consistency.
- Identifies and manages projects focused on long-term solutions to systemic safety issues identified in audits, assessments, and safety assurance processes to minimize liability and prevent recurrence.
- Participates in developing safety goals, objectives, and key performance indicators.
- Develops and fosters relationships that support the advancement of safety enhancements at the MBTA.
- Serves as a member of various MBTA and safety-related teams and committees.
- Performs all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
- Bachelor's degree from an accredited institution in Safety, Engineering, Transportation, Business Administration, Public Administration, or a related field.
- Seven (7) years of experience in safety management, the transit industry, regulatory compliance, and/or project/program management, including a minimum of two (2) years of Safety Management System or other similar management system experience.
- Five (5) years of managerial, supervisory, or leadership experience including large-scale/enterprise-wide program management and/or project management experience.
- Valid driver's license.
- Experience in the field of change management.
- Advanced working knowledge of formal project management processes.
- Advanced skill-level in the use of Word, Access, Excel, PowerPoint, PeopleSoft and/or other database applications.
- Demonstrated ability to communicate and collaborate at all levels of the organization effectively.
- Strong leadership, project management, consensus-building, analytical, and decision-making skills.
- Working knowledge/understanding of 49 CFR Parts 672 (Public Transportation Safety) and 673 (Public Transportation Agency Safety Plan).
- Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 700, and 800 as well as other assigned courses offered by the MBTA within the first month of employment.
- Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.?
- Available and able to work all shifts and locations, as assigned or directed.
- Available and able to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week, as directed by supervisory staff for severe weather conditions, emergencies, or any other circumstances that may impact service or the safety of service.
- Ability to drive a company or personal vehicle to visit/inspect work sites and to assist at emergencies and/or events twenty-four (24) hours per day, seven (7) days per week.
- Ability to respond to hazardous conditions and perform observations in the field.
- Ability to work effectively with a diverse workforce.
- Ability to wear the proper personal protective equipment when required.
- Ability to walk long distances on uneven surfaces such as ballast, and narrow paths.
- Ability to climb stairs and ladders (e.g., climbing onto trains).
- Ability to sit for extended periods, stand, have visual acumen, manual dexterity, and fingering for working with computer keyboards.
Substitutions Include
- A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
- An associate's degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
- A master's degree in a related subject substitutes for two (2) years of general experience.
- A nationally recognized certification, or statewide/professional certification in a related field substitutes for one (1) year of experience.
Preferred Experience
- Project Management Professional (PMP) certification or actively pursuing PMP, CAPM, or PgMP certification.
- Formal project management training.
- Master's degree from an accredited institution in Safety, Engineering, Transportation, Business Administration, Public Administration, or a related field.
- Transit Safety and Security Program Certification.
- Public Transportation Safety Certification.
- Additional years of experience in the transportation industry.
- Working knowledge of transit operations, facilities, vehicles, rules, and procedures.
- World Safety Organization Certificate or equivalent.
Job Conditions:
- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
- Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
- Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
- Ability to provide internal and external customers with courteous and professional experiences.
- Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
- Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.
Disclaimers and Definitions:
- General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
- Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
- Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
- Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
- Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
- Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
- Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
- On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
- Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
- ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
- Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
- Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.
About Massachusetts Bay Transportation Authority (MBTA)
The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area.
The MBTA is the largest transit provider in New England, and the fifth largest in the country.
The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit.
In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit.
The MBTA district is made up of 175 communities with a total population of 4.7 million.
Almost three-quarters of all Massachusetts residents live within the MBTA service area.
Massachusetts Bay Transportation Authority (MBTA) would like you to finish the application on their website.
