Director, Technology Management - Software Engineering

Fidelity Investments

Merrimack, NH

Full-Time

Director, Technology Management - Software Engineering

Fidelity Investments

Merrimack, NH

Full-Time

Aug 22, 2025

Information Technology

Job Description

Job Description:

This role will assist the R4 Team Lead in managing all TLM items and support the Engineering Leads in delivering the execution. They will be responsible for organizing TLM items by category, due date, etc., and routinely meet with the Engineering Leads to assess the statuses, give feedback, and answer any questions that arise. They will also be available to support production installs and help remediate any issues that arise. Additionally, they will partner with the Engineer teams in adhering to best practices and perform standardized checks post-install which mitigates the risk of production issues from occurring.

Will be the R4 point person in providing production support for distributed applications. They will be responsible for addressing such issues in a prompt manner by meeting with our Engineering counterparts in a collaborative manner to work toward a resolution.

Responsible for assisting the existing R4 distributed developers in processing daily work, that includes, but is not limited to: Rehydrations, OPA changes, EOL software updates, server upgrades, Github Security Violations, creation and monitoring of DataDog logs, Disaster Recovery Testing, B2B Certificate Renewals, Venafi API Authorization Changes, and Jira story resolutions.

10+ years of experience
Bachelor's degree in computer science, Engineering or Equivalent
Expertise in designing complex network of microservices which can handle high TPS traffic with low latency
Expert level in development experience in Java, Spring Boot and relevant frameworks. Proficient in design, development, and consumption of RESTful APIs
Experience working with Docker containers, Kubernetes and its optimization and orchestration of workloads/pods is highly preferable
Involvement with CI/CD Pipeline, building robust Cloud ready scalable APIs and background processes
Highly proficient in AWS Native services, especially EKS, RDS is highly preferred.
Knowledge of streaming and messaging platforms (Kafka)
Unit testing Frameworks and Automation
Full understanding of SDLC including analysis, design, coding, system/user testing, problem resolution and maintenance
Knowledge of SQL (Oracle or other RDBMS).
Full exposure to DevOps, Agile and Scrum
Ability to quickly learn, adapt and strive to meet the needs of a fast paced, changing environment
Excellent communication skills, both through written and verbal channels.
Strong analytical, problem solving and interpersonal skills.

Certifications:

Category:

Information Technology

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Job Description:

10+ years of experience
Bachelor's degree in computer science, Engineering or Equivalent
Expertise in designing complex network of microservices which can handle high TPS traffic with low latency
Expert level in development experience in Java, Spring Boot and relevant frameworks. Proficient in design, development, and consumption of RESTful APIs
Experience working with Docker containers, Kubernetes and its optimization and orchestration of workloads/pods is highly preferable
Involvement with CI/CD Pipeline, building robust Cloud ready scalable APIs and background processes
Highly proficient in AWS Native services, especially EKS, RDS is highly preferred.
Knowledge of streaming and messaging platforms (Kafka)
Unit testing Frameworks and Automation
Full understanding of SDLC including analysis, design, coding, system/user testing, problem resolution and maintenance
Knowledge of SQL (Oracle or other RDBMS).
Full exposure to DevOps, Agile and Scrum
Ability to quickly learn, adapt and strive to meet the needs of a fast paced, changing environment
Excellent communication skills, both through written and verbal channels.
Strong analytical, problem solving and interpersonal skills.

Certifications:

Category:

Information Technology

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

Director, Technology Management - Software Engineering

Director, Technology Management - Software Engineering

Job Description

Job Description:

Certifications:

Category:

Job Description:

Certifications:

Category:

About Fidelity Investments

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