Job Description:

Director, Fraud Detection

Fraud Risk & Control

Job Description

The Fraud Risk and Control's (FRC) Detection Team is responsible for ensuring that fraudulent events such as account log-in, account opening, payment attempts, etc. occurring on Fidelity's platform are detected and mitigated on a timely manner. FRC Detection Team leverages a combination of vendor and internally developed tools and models which enable real-time detection and interdiction at various stages of the customer lifecycle. As the Director, Fraud Detection, your role is to build strategies that make use of the various models/AI solutions and data sources available to enable timely and accurate detection of fraud events, to ensure customer interactions are risk-assessed in a contextualized and holistic manner, minimizing false positive and contributing to a remarkable customer experience. You will collaborate with product, technology and data science teams to build solutions that accurately detect and interdict fraud, while satisfying strict SLA's and seamlessly integrating with customer experience. Specifically, you will:

• Leverage cutting-edge AI/Machine Learning Solutions to define Fraud Detection strategies across Fidelity's products and business lines.
• Use anomaly detection and linking/graph solutions to enable discovery of fraud rings and coordinated events.
• Design profiling and trust solutions to offer intuitive and customized experiences to Fidelity's customers.
• Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact.

The Expertise We're Looking For

• Bachelor's or master's degree in quantitative fields with 12 years of experience in Fraud Risk management in financial institutions.
• Experience in leveraging AI/Machine Learning solutions to optimize fraud detection
• Hands-on experience in generating analytical insights from large-scale data using python, SQL or similar programming languages
• Experience in project management and problem solving in a complex environment.
• Excellent communication skills and ability to collaborate with a diverse set of key stakeholders

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

Category: