This role provides executive receptionist support for our Boston office location.

You will attend to visitors and manage inquiries on the phone and in-person.

You will assist and back up the Office Concierge as the primary liaison to the Boston office for firm-wide issues and initiatives.

This is an onsite role at our Atlantic Wharf, Congress Street offices.

Standard working hours are 7:30 AM to 4:30 PM with a one-hour lunch break and will be discussed further during the interview process.

Key Responsibilities

Greet visitors: Greet visitors and provide directions for various businesses/floors. Take coats, offer refreshments, notify appropriate contacts, set up catering, clean conference rooms.
Security/Vendor deliveries: Assist with tasks necessary regarding the Ameriprise Security team, building security, and occasional outside visitor personal security teams. Maintain visitor and temporary access card process for building. Handle parking administration for executives and visitors. Assist and back up the Office Concierge with vendor deliveries such as catering, florists, movers, deliveries, etc.
Phone: Answer main switchboard number for local corporate site.
Other Executive Support: Provide executive support to visiting Senior Executives. Perform basic clerical duties and provide back-up support for local senior leaders. Perform other general administrative duties as assigned/needed.
General Office support: Manage the ownership of employee lockers, tracking which should be emptied and reissued when employees leave the firm or move to another office. Maintain the supply closets ensuring adequate office supplies are regularly available and restocked appropriately. Manage the restricted conference rooms to ensure best appropriate use.

Required Qualifications

1-3 years of relevant experience including knowledge of administrative and clerical procedures
Strong interpersonal and communication skills with a positive and energetic attitude
Customer service orientation and ability to operate effectively in stressful situations and able to take initiative when warranted
Strong organizational and planning skills and ability to manage multiple priorities in a fast-paced environment
Exceptional attention to detail
Working knowledge of Microsoft Suite of software - Outlook, Word, PowerPoint, Excel

Preferred Qualifications

Knowledge of Ariba, Concur, and ServiceNow platforms
Knowledge of SharePoint

About Our Company
We're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business

AMINV US Asset Management