Facilities Supervisor at Ultragenyx in Bedford, MA

Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

This role is for a highly skilled and detail-oriented Facilities Supervisor responsible for overseeing maintenance operations in a regulated Good Manufacturing Practice (GMP) environment. The position ensures that all equipment, utilities, and facilities are maintained in a compliant, safe, and efficient manner to support manufacturing and laboratory operations.

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Work Model:

Core Lab & Ops: This role typically requires that the majority of the work be conducted on-site

Responsibilities:

Supervise and coordinate daily activities of maintenance technicians and contractors, ensuring efficient task delegation and execution
Ensure all maintenance work complies with GMP, safety, and environmental regulations
Plan, schedule, and manage preventive and corrective maintenance schedules for GMP-critical equipment and systems to minimize downtime and ensure operational continuity
Maintain accurate and timely documentation of maintenance activities in the Computerized Maintenance Management System (CMMS)
Lead troubleshooting efforts and conduct root cause analysis for equipment failures, implementing corrective actions
Collaborate with Quality Assurance, Manufacturing, and Engineering teams to ensure equipment and facility readiness for production and audits
Participate in audits and inspections conducted by internal teams and regulatory agencies, providing necessary documentation and support
Train and mentor maintenance staff on GMP procedures, technical skills, and best practices in maintenance planning and execution
Support deviation investigations and CAPA management by providing technical input, maintenance history, and contributing to timely resolution and documentation

Requirements:

Associate or bachelor’s degree in Engineering, Facilities Management, or a related field (or equivalent combination of education and experience)
6+ years of maintenance experience in a GMP-regulated pharmaceutical, biotechnology, or medical device environment
2+ years of supervisory or team lead experience in a maintenance or facilities role
Strong knowledge of GMP, FDA, EMA, and other applicable regulatory requirements and industry standards
Proficiency with CMMS (e.g. Blue Mountain, Infor EAM, Maximo) and Microsoft Office applications (Excel, Word, Outlook, PowerPoint)
Excellent communication, leadership, and problem-solving skills with the ability to manage cross-functional collaboration
Demonstrated experience in planning, scheduling, and executing preventive and corrective maintenance programs
Familiarity with HVAC, clean utilities (e.g., WFI, clean steam, compressed air), and critical manufacturing equipment
Experience supporting deviation investigations, root cause analysis, and CAPA implementation
Ability to read and interpret technical drawings, equipment manuals, and engineering specifications
Strong organizational skills and attention to detail in a fast-paced, compliance-driven environment

Physical Demands/Work Environment/Safety Considerations:

Stand for extended periods of time with periodic stooping / bending / kneeling
Ability to climb ladders and stairs of various heights
Able to lift, push, pull up to 50lbs
Work in a controlled environment requiring GxP gowning and wear protective clothing over the head, face, hands, feet, and body. This requires the ability to change clothes into appropriate gowning and personal protective equipment
Certain tasks may require use of a respirator; medical clearance will be required in advance
Must remove all make-up, jewelry, and contract lenses while in the manufacturing environment
Working in temperature controlled environments (cold rooms)

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The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location.

This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.

Pay Range$127,400—$157,400 USD Full Time employees across the globe enjoy a range of benefits, including, but not limited to: · Generous vacation time and public holidays observed by the company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · Professional development plans * Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.