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Family Partner - Norwood (Evenings)

Norwood, MA
Full-Time

Job Description

 We make a difference - in your community and in your career!

Family Partner - Evenings

Do you have a lived experience raising a child with behavioral or developmental support needs? 

Our Behavioral Health Services Division at Riverside Community Care is looking for a Family Partner!

Riverside Community Care seeks parents with lived experience raising a child with behavioral or developmental support needs and sound knowledge of the network of available services to families and youth. 

This is a part time opportunity to provide support to parents during a psychiatric emergency assessment of their children. Family Partners will work out of our Norwood, MA office and will travel to locations in the local community.

Family Partners work collaboratively with Master’s level clinicians to intervene and stabilize youth in crisis. They will provide support to parents or guardians by helping them navigate the mental health system, and directing them toward each step in the process.

NOTE: This position requires that the applicant is a parent with lived experience navigating the special education, DCF, DMH, DDS, or mental health service delivery system on behalf of your child. Applicants who do not demonstrate this experience cannot be considered for this role.

Schedule: Full-Time, 40 hours,

  • Monday through Friday 12pm to 8pm OR 2pm to 10pm

Pay Rate: $22.27/hour

  • additional $1 for CPS
  • additional $2 for CARC

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.  

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Must have experience helping to raise a child with social, emotional, mental health, or substance abuse concerns and have experience navigating the myriad of youth services required
  • Must have excellent communication, organizational, and time-management skills.
  • Computer skills (Microsoft Office) required
  • Valid driver’s license and personal vehicle is required to transport consumers as necessary

Required Experience

  • Bachelors or Associates degree with one year working with youth preferred
  • High School/GED and two years working with target population considered

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from culturally diverse applicants. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, gender identity and expression, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-9ecdd342-a19f-4581-827e-9f644107c1dd

 We make a difference - in your community and in your career!

Family Partner - Evenings

Do you have a lived experience raising a child with behavioral or developmental support needs? 

Our Behavioral Health Services Division at Riverside Community Care is looking for a Family Partner!

Riverside Community Care seeks parents with lived experience raising a child with behavioral or developmental support needs and sound knowledge of the network of available services to families and youth. 

This is a part time opportunity to provide support to parents during a psychiatric emergency assessment of their children. Family Partners will work out of our Norwood, MA office and will travel to locations in the local community.

Family Partners work collaboratively with Master’s level clinicians to intervene and stabilize youth in crisis. They will provide support to parents or guardians by helping them navigate the mental health system, and directing them toward each step in the process.

NOTE: This position requires that the applicant is a parent with lived experience navigating the special education, DCF, DMH, DDS, or mental health service delivery system on behalf of your child. Applicants who do not demonstrate this experience cannot be considered for this role.

Schedule: Full-Time, 40 hours,

  • Monday through Friday 12pm to 8pm OR 2pm to 10pm

Pay Rate: $22.27/hour

  • additional $1 for CPS
  • additional $2 for CARC

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.  

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Must have experience helping to raise a child with social, emotional, mental health, or substance abuse concerns and have experience navigating the myriad of youth services required
  • Must have excellent communication, organizational, and time-management skills.
  • Computer skills (Microsoft Office) required
  • Valid driver’s license and personal vehicle is required to transport consumers as necessary

Required Experience

  • Bachelors or Associates degree with one year working with youth preferred
  • High School/GED and two years working with target population considered

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from culturally diverse applicants. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, gender identity and expression, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-9ecdd342-a19f-4581-827e-9f644107c1dd

About Riverside Community Care

A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.


We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.

Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.

Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.

Families and children who have experienced domestic violence.

Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.

Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.


We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.

Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.

You can count on Riverside when you or someone you know needs help.

We take your trust seriously and work hard to make a difference by delivering integrated, quality care.

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Riverside Community Care
Family Partner - Norwood (Evenings)
Riverside Community Care
Norwood, MA
May 1, 2025
Full-time
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