Boston Consulting Group (BCG)
Global L&D Artificial Intelligence Director
Boston, MA
Dec 21, 2024
Full-time
Full Job Description

Locations: Munich | Canary Wharf | Lisbon | Boston

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

Artificial Intelligence (AI) is a strategic priority for BCG, serving as both a major revenue driver and a foundation of our competitive edge. As AI evolves rapidly, theGlobal Learning & Development (L&D) AI Directorwill play a pivotal role in embedding AI knowledge and skills across the organization. This role is critical for enabling BCG to deliver AI-powered solutions to clients while driving internal efficiency through innovative AI tools and workflows.

TheGlobal L&D AI Directorwill lead two primary initiatives:

  1. AI Go-to-Market (Commercial Upskilling):Develop and deliver programs to enhance AI-related capabilities for client delivery, ensuring BCG continues to excel in providing impactful AI-enabled solutions.
  2. Amplify Impact (Generative AI Upskilling):Equip BCG employees with AI skills that enhance daily workflows, such as leveraging tools like ChatGPT for automation, data-driven decision-making, and creative problem-solving.

Key Responsibilities

Strategic Leadership in AI Upskilling:

  • Collaborate with senior leaders to design the vision, strategy, and roadmap for AI upskilling that addresses both current and emerging business needs.
  • Translate AI@Scale and Amplify Impact leadership priorities into actionable global learning strategies to ensure widespread AI proficiency at scale.

Design and Execution of Learning Initiatives:

  • Oversee the development and implementation of learning programs to embed AI capabilities across BCG roles, maintaining the firm's competitive advantage and ability to deliver innovative client solutions.
  • Continuously update and refine existing curriculum content, collaborating with AI experts and internal stakeholders to ensure relevance and high impact.
  • Manage the operational aspects of the AI-specific L&D team, ensuring projects are delivered on time, within scope, and aligned with strategic objectives.

Stakeholder Engagement and Collaboration:

  • Partner with BCG thought leaders to transform proprietary knowledge into best-in-class learning experiences for employees.
  • Effectively manage relationships with senior stakeholders, aligning learning initiatives with firm priorities and ensuring broad organizational impact.

Operational Excellence:

  • Oversee project management for AI L&D initiatives, staying connected to project progress and continuously aligning efforts with evolving business and learner needs.
  • Optimize resources, anticipate risks, and proactively implement mitigation strategies to ensure successful program delivery.

YOU'RE GOOD AT

  • Developing and executing strategic learning programs aligned with evolving organizational priorities
  • Partnering with and influencing senior BCG stakeholders to co-develop and execute a compelling vision for AI learning globally
  • Building relationships, teaming effectively, and partnering across multiple functions and with all levels of employees, including the most senior BCG experts
  • Translating high-level strategic goals into actionable, impactful learning solutions that align with both commercial objectives and internal upskilling needs
  • Staying up to date with fast-changing AI trends and content, bringing insights into learning initiatives and driving organizational change to stay competitive
  • Project management skills, including the ability to multi-task across projects and teams
  • Leadership and motivational skills to ensure the BCG project teams are efficient and effective in their content development tasks
  • Making change happen, ideally with clear experience leading Change Management or Transformation on BCG cases
  • Strong analytical skills and the ability to pick up a wide range of BCG frameworks and concepts rapidly
  • Flexibility, with the ability to adapt to a fast-paced business environment
  • Excellent communication skills, with the ability to build credibility quickly
  • Demonstrating an interest in Learning and Development, ideally proven through case work or internal initiatives


What You'll Bring

  • Bachelor's or master's degree, ideally in business administration, education, psychology or environmental sciences
  • Minimum 7 years' of professional working experience, ideally with consulting background
  • Experience in learning experience design across modalities is a plus
  • Solid project management experience, ideally in consulting environment including agile project management and a passion for innovative projects and knowledge of Slack, MS Teams, Trello, Jira, Smartsheet would be a plus
  • Excellent English language oral and written communication skills required
  • Knowledge of Agile and user centric design principles
  • Experience working with remote international teams
  • Experience in Artificial Intelligence is a plus


Who You'll Work With

A passionate and dedicated Learning & Development team, who are currently spread across Europe and India. As a complex matrix structured organisation you will also work with L&D teams in our local systems across our regions as well as with counterparts and colleagues in our Global L&D teams. You will establish strong relationships across our people functions and beyond to successfully learn, educate and influence others.



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

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Global L&D Artificial Intelligence Director
Boston Consulting Group (BCG)
Boston, MA
Dec 21, 2024
Full-time
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