Ventana Big Sur, An Alila Resort

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

The Assistant Human Resources Manager will support the HR department in creating a positive and professional workplace environment. The ideal candidate is fluent in English and Spanish and will assist in the administration of HR policies, employee relations, recruitment, and training while ensuring compliance with legal and organizational standards. This role is integral to maintaining the luxury hospitality standards of Alila Ventana Big Sur.

Key Responsibilities

• HR Operations and Compliance
  • Assist in the implementation and management of HR policies, procedures, and programs.
  • Ensure compliance with labor laws, hotel policies, and industry standards.
  • Maintain accurate and confidential employee records, including payroll and benefits information.
  • Support audits and provide reports as required by the HR Director.
• Recruitment and Onboarding
  • Assist with talent acquisition efforts, including posting job openings, screening candidates, and conducting initial interviews.
  • Coordinate and execute onboarding programs for new hires, ensuring a seamless integration into the team.
  • Collaborate with department heads to identify staffing needs and address recruitment challenges.
• Employee Relations
  • Support the HR Manager in fostering a positive workplace culture aligned with hotel values.
  • Address employee concerns and mediate conflicts, escalating issues when necessary.
  • Assist in the design and implementation of employee recognition and engagement initiatives.
• Training and Development
  • Coordinate training programs for employees to enhance skills and performance.
  • Maintain training records and assist in identifying opportunities for employee development.
  • Promote career growth and succession planning within the organization.
• Performance Management
  • Support the performance appraisal process by assisting managers with evaluations and feedback discussions.
  • Monitor and track employee performance metrics, identifying areas for improvement.
  • Assist in the development and enforcement of performance improvement plans.
• Benefits and Payroll Support
  • Provide guidance to employees on benefits, leave policies, and other HR-related matters.
  • Assist with payroll processing and resolving employee payroll inquiries.

The Hourly Range for this position is $23 - $26 per hour. This is the pay range for this position at Alila Ventana Big Sur reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision after 30 days of employment
• 401K with company match after 1 year of employment

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Complimentary daily meal
• Paid Meal Breaks

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• Fluent in English & Spanish
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• 3+ years of HR experience, preferably in the hospitality or luxury service industry preferred
• Familiarity with HR software and systems (e.g., HRIS).
• Strong knowledge of labor laws and regulations.
• Excellent communication, interpersonal, and organizational skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Certification in HR (e.g., SHRM-CP, PHR) is a plus.