Job Description
JOB SUMMARY
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. Reviews and provides enhancements to instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Participates in instructional design projects. This position requires at least 2 years of design or development experience.
MAJOR DUTIES AND RESPONSIBILITIES
- Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance
- Partner with the business to create clear learning objectives in support of business goals
- Design and develop high-quality learning content to meet the needs of the supported audience
- Conduct reviews of training materials to ensure learning objectives are met
- Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback
- Maintain current knowledge of latest industry tools and processes
- Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables
- Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects Maintain accurate status of projects, milestones, and tasks in the team project tracking tool
- Facilitate in-person or virtual "train the trainer" sessions
- Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders
- Perform other duties as requested
REQUIRED QUALIFICATIONS
- Ability to read, write, speak and understand English
- Critical thinking and analytical skills
- Ability to prioritize and organize effectively
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Ability to deal with the public in a professional manner
- Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Ability to leverage foundational digital learning tools, delivery methods, and platforms with minimal direction Ability to leverage standard templates across design tools, delivery methods, and platforms to complete assigned work
Required Education
- Bachelor's degree in Education, Adult Learning or equivalent experience
Required Related Work Experience and Number of Years
- Instructional design & development or equivalent experience - 2+
PREFERRED QUALIFICATIONS
- Preferred Education
- Certificate in Instructional Design, Instructional Technology, or related field preferred
WORKINGCONDITIONS
- Office environment
HTR355 2025-60337 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
JOB SUMMARY
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. Reviews and provides enhancements to instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Participates in instructional design projects. This position requires at least 2 years of design or development experience.
MAJOR DUTIES AND RESPONSIBILITIES
- Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance
- Partner with the business to create clear learning objectives in support of business goals
- Design and develop high-quality learning content to meet the needs of the supported audience
- Conduct reviews of training materials to ensure learning objectives are met
- Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback
- Maintain current knowledge of latest industry tools and processes
- Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables
- Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects Maintain accurate status of projects, milestones, and tasks in the team project tracking tool
- Facilitate in-person or virtual "train the trainer" sessions
- Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders
- Perform other duties as requested
REQUIRED QUALIFICATIONS
- Ability to read, write, speak and understand English
- Critical thinking and analytical skills
- Ability to prioritize and organize effectively
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Ability to deal with the public in a professional manner
- Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Ability to leverage foundational digital learning tools, delivery methods, and platforms with minimal direction Ability to leverage standard templates across design tools, delivery methods, and platforms to complete assigned work
Required Education
- Bachelor's degree in Education, Adult Learning or equivalent experience
Required Related Work Experience and Number of Years
- Instructional design & development or equivalent experience - 2+
PREFERRED QUALIFICATIONS
- Preferred Education
- Certificate in Instructional Design, Instructional Technology, or related field preferred
WORKINGCONDITIONS
- Office environment
HTR355 2025-60337 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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