• Energetic service technician who can provide excellent customer service.
• Perform a wide variety of general duties: such as installing, adjusting, maintaining, repairing and replacing door locks, padlocks, combination locks and various other lock hardware including panic bars, door checks, latches, catches and fasteners associated with security and access control.
• Investigate, repair and/or replace electrified security equipment.
• Make keys from codes utilizing variety of equipment including automatic and manual key cutting machines and keep accurate records of keys when they are distributed and returned.
• Respond in a timely manner to service calls to meet customer needs for building and property protection.
• Organize seasonal lock changes to meet the needs associated with academic and residential calendars.
• Follow all safety precautions and department policies.
• Available to work any shift or schedule.

Skills

• 3-5 years experience with lock hardware or access control system repairs in a busy commercial setting.
• Use and maintain a variety of shop equipment and supplies necessary to perform all lock shop duties including computerized software.
• Ability to lift up to 50 lbs. and physical ability to stand/walk/bend/reach for significant periods of time. 
• Ability to climb ladders and stairs and work from heights. 
• Ability to work independently and with others and have some related experience in carpentry.
• Ability to work with BUs Building Security Systems group related to electronic access control/electrified hardware. 
• Working knowledge of combinatorics and other mathematical skills for master key systems, bitting, and coring.
• Must have and retain a MA driver license for a timely response to campus jobsites.
• Excellent customer service skills.
• Must speak, read and write in English.

Preferred Requirements: 

• Electrician Type D Reg. System technician license or other low voltage trouble shooting skills.
• Experience installing and repairing with variety of security options, including locks and keys, keypads and electronic access systems.
• Experience using Simple K database software.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. 

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