Marketing Analyst IV at Apex Systems, Inc. in Stamford, CT

Job#: 2075110

Job Description:

Position: Marking Analyst IV - Mobile Offer Management

Location: Onsite: Stamford, CT 4x a week

Duration: 6+ months contract to hire

?For applicants who are interested in this opportunity, send your updated resume to [email protected] (Alexa Whalen - Talent Strategy Team Lead)

JOB SUMMARY

The Senior Manager, Mobile Offer Management, is responsible for the development of Mobile pricing, packaging, and promotional strategy to grow market share and improve customer relationships. This individual will work cross-functionally to assess products, services, and device opportunities, quantify financial and customer benefits, and develop a framework to implement, report and fine-tune initiatives. The position will support Charter’s strategy of a converged Broadband and Mobile offering, with a focus on the Mobile/Wireless product for both the Residential segment and Spectrum Business.

The ideal candidate has experience in the **Mobile wireless business; is analytical, able to collaborate with individuals at all levels of the organization and has the executive presence to effectively present recommendations to senior leadership. The candidate must be able to “roll up their sleeves” to drive data-driven insights, while also capable of synthesizing insights and recommendations for executive consumption.

MAJOR DUTIES AND RESPONSIBILITIES

Collaborate cross-functionally with Product and other business partners to identify product, plans, and device promotional opportunities that align with business goals; assemble relevant internal data and external benchmarks to recommend pricing, offer, and promotional changes to senior leadership.
Integrate Analytics and Revenue teams to build business cases that support key marketing offer/pricing initiatives to help drive business decisions; review financial models, track and report key financial metrics related to market pricing and offer strategies.
Actively and consistently support all efforts to simplify and enhance the customer experience; work with Sales and Customer Ops partners to identify customer pain points and areas for improvement.
Improve/simplify offer presentation and prioritization within agent-facing tools to more effectively target appropriate offers to appropriate customers/prospects.
Ensure offer implementation and usage follows approved business rules.
Work cross-functionally with Marketing Science, Marketing Intelligence, Business Intelligence and other groups to drive continuous improvements in offer reporting and tracking capabilities including, but not limited to, new connects, retention and upgrades.
Maintain/enhance procedure for review, approval, and adjustment of strategic offers and pricing based on changing economic and competitive landscape.
Maintain market playbook of promotional offers and retail pricing.
Maintain and improve the team SharePoint site.
Manage promotional roll-off programs to ensure appropriate pricing is applied to customers during the promotional roll process.
Ad hoc projects and reporting requests from business unit leaders (e.g., customer migrations, billing design offer implementation accuracy, product launches).
Perform other job-related duties as assigned or apparent.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Ability to analyze and interpret information
Ability to integrate information from multiple sources
Strong analytical skills and the ability to address issues using a logical, systematic, sequential approach
Ability to prioritize and organize effectively
High level of proficiency in Excel, including complex formulas and pivot tables to perform data analyses and create business cases
Ability to translate detailed trends and statistics into executive-level reporting and presentations
Ability to communicate well through e-mails, conference calls, and MS PowerPoint

Required Education

BS/BA in Marketing, Finance or related field or equivalent work experience
Required Related Work Experience and Number of Years
Marketing, Pricing or Finance work experience - 6-7
Management experience - 3+

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.