The Operations Analyst plays a crucial role in supporting the core data management and business operational functions within Sponsored Programs. This position collaborates with internal teams, including Pre-Award, Contracting, Awards, Subawards, and Post-Award. The primary mission is to provide exceptional customer service both internally and externally. This role manages the hub of communications in Sponsored Programs from faculty, administrators, and our sponsors, triaging hundreds of critical communications daily to ensure proposal deadlines are met, and award review is being facilitated. This office handles time-sensitive, deadline-driven work daily. This role provides data management services for the Operations team, including quality-assuring data for our monthly, quarterly, and annual institutional reporting. This role is the backbone that ensures SP teams are supported in their critical responsibilities and can serve as backup for Award Maintenance Associates.

Skills

• Requires at least three years of administrative experience or equivalent experience.
• Incumbent must have excellent attention to detail, be comfortable working in different technical systems with the appropriate training and have great customer service and effective written and verbal communication skills.
• Must enjoy working with a wide range of people on various tasks in a deadline driven environment.
• While performing the duties of this job, the employee is regularly required to talk or hear.
•  The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and bend to lift items.
• This position requires the ability to occasionally lift office products, catering and supplies, up to 20 pounds.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.