Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

The Opportunity: Contribute To The Growth Of Your Career.

Serve as the initial point of contact for all payroll-related inquiries from Associates.
Provide clear and accurate responses to general payroll questions or escalate complex issues to the Payroll Supervisor or other relevant team members.
Maintain detailed records of all inquiries and responses in the payroll system.
Assist in generating reports on payroll inquiries to help identify common trends and areas for improvement.
Basic knowledge of payroll processes and procedures.
Ability to explain payroll-related information clearly and accurately to Associates.
Strong organizational skills with the ability to handle multiple inquiries at once.
Willingness to collaborate and seek guidance from senior payroll team members when necessary.

Who We Are Looking For: You.

1-3 years' experience in Payroll or equivalent experience in customer service/support in a call center or retail business
Communication: Strong verbal and written communication skills to address inquiries and provide clear explanations.
Problem-solving: Ability to identify common payroll issues and escalate them appropriately.
Customer Service: A customer-focused approach to ensure a positive experience for Associates seeking payroll assistance.
Organizational: Good organizational skills for managing records and inquiries efficiently.
Teamwork: Ability to work well with others and support the overall payroll team in resolving issues.

We care about our culture, but we also prioritize your needs!

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $19 to $24.25 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people who work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 300 Value Way Marlborough MA 01701