Practice Support Assistant II

Wellesley, MA

Job Description

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.


SUMMARY

Under general direction performs expanded and advanced level Practice Support Assistant duties. Participates as an integral member of a medical team and is dedicated to delivering excellent customer service and strengthening the patient/clinician relationship. Able to use a high level of competency and high degree of autonomy in performing all Practice Support Assistant functions.

Performs Practice Support Assistant duties with higher level administrative functions added. Higher level functions may vary by department and should be a significant portion of the incumbent's time.

EDUCATION/LICENSES/CERTIFICATIONS

High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree in medical office administration program preferred.

EXPERIENCE

Experience typically acquired through at least three years of experience in a clinical setting with at least one as a Practice Support Assistant (a bachelor's or associate degree may be substituted for one year of experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience preferred.

SKILLS

Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred.


Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Benefits Include:

* Up to 8% company retirement contribution

* Generous Paid Time Off

* 10 paid holidays

* Paid professional development

* Generous health and welfare benefit package

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

PDN-9fb31c74-85e3-48f4-9e50-edfc4f183d5c

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.


SUMMARY

Under general direction performs expanded and advanced level Practice Support Assistant duties. Participates as an integral member of a medical team and is dedicated to delivering excellent customer service and strengthening the patient/clinician relationship. Able to use a high level of competency and high degree of autonomy in performing all Practice Support Assistant functions.

Performs Practice Support Assistant duties with higher level administrative functions added. Higher level functions may vary by department and should be a significant portion of the incumbent's time.

EDUCATION/LICENSES/CERTIFICATIONS

High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate's degree in medical office administration program preferred.

EXPERIENCE

Experience typically acquired through at least three years of experience in a clinical setting with at least one as a Practice Support Assistant (a bachelor's or associate degree may be substituted for one year of experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience preferred.

SKILLS

Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred.


Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Benefits Include:

* Up to 8% company retirement contribution

* Generous Paid Time Off

* 10 paid holidays

* Paid professional development

* Generous health and welfare benefit package

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

PDN-9fb31c74-85e3-48f4-9e50-edfc4f183d5c

About Atrius Health

Atrius Health, formed in 2004, is a not-for-profit, 501 tax-exempt organization, and is the largest independent physician-led healthcare organization in the Northeast. Atrius Health delivers a system of connected care for more than 740,000 adult and pediatric patients in eastern and central Massachusetts.

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Atrius Health
Practice Support Assistant II
Atrius Health
Wellesley, MA
Aug 23, 2025
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