Ready to lead business activities and propose solutions for non-standard product requests? Do you want to drive non-standard product development by providing a complete understanding of the organizational and operational impacts? As a Senior Product Specialist at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Responsibilities

Serve as a liaison between technical and operational groups impacted by new products
Serve as an SME for the development of non-standard products for an assigned product line
Recommend solutions to end-user requirements and engage as a project lead
Identify product gaps, conduct research to fill these gaps and provide recommendations
Gather, refine, validate, document and maintain complex data for the associated lines of business
Model business trends based on historical data sets and the planned changes or feature launches
Lead weekly business process review and manage third-party workflow and reporting systems
Generate requirements documentation through facilitated work sessions or individual interviews.

Required Qualifications

Experience:
- 3+ years of experience leading cross-functional teams
- 3+ years of telecommunications engineering or product management experience
Education:
- Bachelor's degree in science, engineering, a related field or equivalent experience
Skills:
- Familiar with telecommunications sales or sales engineering; Proficient in Microsoft Office
- Analytical, organizational, prioritization, presentation and English communication skills
- Quick learner that can become a subject matter expert on multiple databases and reporting tools
- Ability to define KPIs and metrics

Preferred Qualifications

Experience:
- PMP certification
- Product development experience

SPECTRUM CONNECTS YOU TO MORE

Tools + Tech: Work with innovative, customer service technology and information systems
Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
Competitive Pay: Generous starting salary, plus pay increases as you advance and paid training
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Variety of Work: No two days, clients, or calls are ever the same which keeps each day new and exciting

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MPD355 2025-57144 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

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