Riverside Community Care Header

Rehabilitation Counselor - PACT - Relief

Needham, MA

Job Description

We make a difference - in your community and in your career.

Rehabilitation Counselor - PACT

Riverside Community Care is seeking a Rehabilitation Support Counselor member to join our community-based Program for Assertive Community Treatment (PACT) program based in Needham and serving the surrounding area.

PACT provides individuals referred by the Department of Mental Health or MBHP with access to community based rehabilitation, clinical treatment, employment, housing, wellness and peer services, with ancillary supports that will be coordinated in partnership with the individual. Services are designed to be flexible based on the needs of the persons served, and to promote resiliency and recovery for all participants. PACT is a 24/7 program and services are provided 365 days per year.

Working as part of a multi-disciplinary team, staff will provide guidance, education, supervision, and direct supports to allow individuals served to maintain their physical and emotional health, live safely in the community, and develop the skills necessary to meet their goals. Interactions will be guided by an appreciation for those being served as unique individuals and adults, with the expectation and goal of mutual learning and growth. Services will be provided in keeping with the Division Mission Statement and PACT Guidelines and are consistent with Riverside and Department of Mental Health standards and requirements.

Pay Rate: $19.56/hourly

Relief Hours Available

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes. 

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Basic computer fluency (including Microsoft Office) required
  • Valid driver's license and available, dependable transportation required
  • Willing to provide transportation to persons served in person vehicle, as needed

Required Experience

  • Bachelor’s Degree and one year experience or High School Diploma and a minimum of three years related experience required.
  • Experience working with adults who have severe mental illness
  • Criminal Justice or Vocational Rehabilitation background preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-9ecdd341-d77d-46ea-9a74-3c333ef6fd71

We make a difference - in your community and in your career.

Rehabilitation Counselor - PACT

Riverside Community Care is seeking a Rehabilitation Support Counselor member to join our community-based Program for Assertive Community Treatment (PACT) program based in Needham and serving the surrounding area.

PACT provides individuals referred by the Department of Mental Health or MBHP with access to community based rehabilitation, clinical treatment, employment, housing, wellness and peer services, with ancillary supports that will be coordinated in partnership with the individual. Services are designed to be flexible based on the needs of the persons served, and to promote resiliency and recovery for all participants. PACT is a 24/7 program and services are provided 365 days per year.

Working as part of a multi-disciplinary team, staff will provide guidance, education, supervision, and direct supports to allow individuals served to maintain their physical and emotional health, live safely in the community, and develop the skills necessary to meet their goals. Interactions will be guided by an appreciation for those being served as unique individuals and adults, with the expectation and goal of mutual learning and growth. Services will be provided in keeping with the Division Mission Statement and PACT Guidelines and are consistent with Riverside and Department of Mental Health standards and requirements.

Pay Rate: $19.56/hourly

Relief Hours Available

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes. 

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Basic computer fluency (including Microsoft Office) required
  • Valid driver's license and available, dependable transportation required
  • Willing to provide transportation to persons served in person vehicle, as needed

Required Experience

  • Bachelor’s Degree and one year experience or High School Diploma and a minimum of three years related experience required.
  • Experience working with adults who have severe mental illness
  • Criminal Justice or Vocational Rehabilitation background preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-9ecdd341-d77d-46ea-9a74-3c333ef6fd71

About Riverside Community Care

A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.


We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.

Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.

Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.

Families and children who have experienced domestic violence.

Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.

Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.


We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.

Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.

You can count on Riverside when you or someone you know needs help.

We take your trust seriously and work hard to make a difference by delivering integrated, quality care.

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Riverside Community Care
Rehabilitation Counselor - PACT - Relief
Riverside Community Care
Needham, MA
May 1, 2025
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