About the Role

Boston University is seeking a collaborative, strategic, and detail-oriented Senior Assistant Registrar for Department Support to join our Office of the University Registrar (OUR). This pivotal role is responsible for leading registrar processes that support new institutional initiatives, ensure data accuracy, and uphold compliance with university, state, and federal policies.

As a key liaison between the OUR and Boston University’s schools and colleges, the Senior Assistant Registrar will research, implement, and maintain systems functionality within the student information system (MyBU) and other technologies. They will also supervise a small team while coordinating cross-functional efforts to continuously improve student records processes and services.

Key Responsibilities:

• Lead the development and implementation of new MyBU functionality to support academic and registrar initiatives.
• Evaluate and improve existing processes; assess policy changes for operational impact.
• Oversee school and college initiatives, ensuring alignment and clear communication. 
• Train and support staff on new systems and processes; troubleshoot records and system issues.
• Collaborate with academic units to identify improvements and gather feedback.
• Represent the Office of the University Registrar on university committees.
• Support special projects and contribute to the overall success of the office.

About the Organization

The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.

Skills

A cover letter is required for consideration.

About the Candidate: 

• Bachelor’s Degree required.
• 3-5 years of experience, with 2+ years of management experience required.
• Demonstrated experience managing staff and complex administrative processes.
• Strong understanding of student information systems (preferably PeopleSoft or similar).
• Excellent analytical, communication, and organizational skills.
• Proven ability to collaborate across departments and manage multiple priorities in a dynamic environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.