Bain Capital Overview:

With approximately $185 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents.

We partner differently to help people and companies embrace possibility and realize potential.

Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.

Our people are the heart of our advantage.

Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes.

KEY RESPONSIBILITIES:

Asset Management:

Perform daily and long-term operational and strategic management of hardware and software
Plan, monitor, and record hardware assets and/or software licenses to make sure they comply with vendor contracts
Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
Ensure effective management of the CMDB and that the content contained is accurate
Manage a small team of asset analysts and supervise their performance
Perform verification and audit of CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them
Refine processes relating to software and hardware asset management, execute and enhance them
Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
Take part in other ITSM processes, or as required perform as a back up to maintain operational activities
Create and execute governance and strategic asset management function
Collaborate with infrastructure teams to determine trends in asset performance
Perform research on industry best practice and incorporate it with organizational practices

Asset Lease Program:

Manage annual PC hardware refresh program globally to ensure that assets are returned to leasing company in a timely manner.
Liaise with and maintain relationship with leasing vendor.
Work closely with procurement and finance teams on lease orders. Proficient with corporate mobile device accounts (AT&T and Verizon preferred). This includes adding new lines of service, placing upgrade orders, line transfers and meeting regularly with our carriers to review data usage.

QUALIFICATIONS:

Five years or more in an IT Asset role.
Strong knowledge and five years plus experience working with a CMDB and the specific business services that it supports
Five years or more ITSM tool experience, as well as ServiceNow experience
Proven ability and experience in executing strategic asset management processes successfully
Strong knowledge of licensing agreements involving software, including Microsoft.
Strong vendor management and negotiation skills
Strong knowledge of IT Service Management processes, as well as experience with Discovery tool
Possess Bachelor’s degree in information technology, computer science, or business administration, or in other related field
Strong ability to carry out assigned tasks independently with little supervision
Excellent at performing multiple tasks at the same time without erring
Excellent communication and interpersonal skills
Possess IAITAM Certification, such as CHAMP, CSAM, and CITAM.

Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.