Job Description
The Senior Manager, HR Communications is responsible for executing communication strategies that enhance employee understanding and engagement with the company's total rewards programs, including compensation, benefits, talent development and recognition initiatives. This role ensures that messaging is clear, simple, and aligned with the company's brand and voice, supporting both employee well-being and organizational goals. Our purpose is to help employees and their families understand, appreciate and get the most from the benefits and programs that Charter provides, while enhancing employees' perceptions of working at and having a career with Charter.
This role is based at our Corporate headquarters in Stamford CT, and is office based 4 days per week, with 1 day remote.
MAJOR DUTIES AND RESPONSIBILITIES
- Develop and implement communication plans to support the launch and ongoing promotion of total rewards programs
- Translate complex benefits and compensation information into engaging, employee-friendly content
- Create a variety of communication materials such as emails, FAQs, intranet content, videos, presentations, and guides
- Effectively partner with Benefits, Compensation, Talent and other internal stakeholders to align messaging, ensure accuracy and consistency
- Manage annual compensation and benefits communication campaigns (e.g., annual enrollment, annual performance and compensation processes, total compensation statements)
- Develop and implement communication plans to support the launch and ongoing promotion of total rewards programs
- Monitor employee feedback and communication effectiveness to continuously improve strategy and delivery
- Maintain and update content on internal and external platforms related to benefits, compensation, talent and recognition programs
- Manage email distribution using Adobe Campaigns
- May work with or oversee external vendors in support of communication activities
- Perform other duties as assigned by Group Vice President, HR Communications to support HR communications programs, campaigns, and initiatives
Required Skills/Abilities and Knowledge
- HR or Internal Communication experience, demonstrated writing skills required, digital experience a plus
- Demonstrated manage vendor partners (specifically, graphic design and printing) to meet project deadlines and stay within project budgets
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, media in person, on the phone, and by written communications in a clear, straightforward, and professional manner
- Ability to use personal computer and software applications (i.e., Microsoft Word, Excel and PowerPoint)
- Ability to analyze and interpret data
- Ability to attend to detail
- Ability to communicate with all levels of management and company personnel
- Ability to prioritize and handle multiple projects and tasks
- Ability to maintain confidentiality
- Ability to prioritize and organize effectively
Required Education
Bachelor's degree in Journalism, Communications or related field or equivalent experience
Required Related Work Experience and Number of Years
7-10 years in HR or Internal communications related position
WORKING CONDITIONS
Office environment
Travel as required
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
#LI-VB1
HCU600 2025-58829 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
The Senior Manager, HR Communications is responsible for executing communication strategies that enhance employee understanding and engagement with the company's total rewards programs, including compensation, benefits, talent development and recognition initiatives. This role ensures that messaging is clear, simple, and aligned with the company's brand and voice, supporting both employee well-being and organizational goals. Our purpose is to help employees and their families understand, appreciate and get the most from the benefits and programs that Charter provides, while enhancing employees' perceptions of working at and having a career with Charter.
This role is based at our Corporate headquarters in Stamford CT, and is office based 4 days per week, with 1 day remote.
MAJOR DUTIES AND RESPONSIBILITIES
- Develop and implement communication plans to support the launch and ongoing promotion of total rewards programs
- Translate complex benefits and compensation information into engaging, employee-friendly content
- Create a variety of communication materials such as emails, FAQs, intranet content, videos, presentations, and guides
- Effectively partner with Benefits, Compensation, Talent and other internal stakeholders to align messaging, ensure accuracy and consistency
- Manage annual compensation and benefits communication campaigns (e.g., annual enrollment, annual performance and compensation processes, total compensation statements)
- Develop and implement communication plans to support the launch and ongoing promotion of total rewards programs
- Monitor employee feedback and communication effectiveness to continuously improve strategy and delivery
- Maintain and update content on internal and external platforms related to benefits, compensation, talent and recognition programs
- Manage email distribution using Adobe Campaigns
- May work with or oversee external vendors in support of communication activities
- Perform other duties as assigned by Group Vice President, HR Communications to support HR communications programs, campaigns, and initiatives
Required Skills/Abilities and Knowledge
- HR or Internal Communication experience, demonstrated writing skills required, digital experience a plus
- Demonstrated manage vendor partners (specifically, graphic design and printing) to meet project deadlines and stay within project budgets
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, media in person, on the phone, and by written communications in a clear, straightforward, and professional manner
- Ability to use personal computer and software applications (i.e., Microsoft Word, Excel and PowerPoint)
- Ability to analyze and interpret data
- Ability to attend to detail
- Ability to communicate with all levels of management and company personnel
- Ability to prioritize and handle multiple projects and tasks
- Ability to maintain confidentiality
- Ability to prioritize and organize effectively
Required Education
Bachelor's degree in Journalism, Communications or related field or equivalent experience
Required Related Work Experience and Number of Years
7-10 years in HR or Internal communications related position
WORKING CONDITIONS
Office environment
Travel as required
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
#LI-VB1
HCU600 2025-58829 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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