Job Description
This role provides you with the opportunity to join a SAAS/cloud-first, innovative, fast-paced technology team within Fidelity Institutional Technology supporting FAMS, responsible for technical implementation and design of the client experience and servicing applications for institutional customers. Your focus will be to continuously develop and enhance client servicing functionalities in our CRM Salesforce platform, redefining servicing & client experience. As a Senior Salesforce Developer, you will work as part of the development team creating and supporting new and existing FAMS technology products.
The Team
Fidelity Institutional's FAMS business unit is a distribution/client service organization dedicated to the institutional marketplace. This is one of the largest organizations serving the U.S. institutional marketplace with more than $540 billion in assets under administration and over 750 institutional customers. We serve as a gateway to Fidelity's broad and deep institutional investment management capabilities.
You will be part of a tremendously hardworking and diverse team responsible for building and maintaining multiple environments. You will be part of a team that has a passion for technology tempered by a level-headed approach to problem solving, and experience with build and deployment software.
This position requires excellent communication skills, ability to work across culturally diverse teams, providing release/production support on need basis. This is an exciting and challenging position for anyone who can think beyond the obvious. This role requires a strong engineering background and mindset in building and implementing technology solutions.
The Skills/Expertise You Have
- Overall 8+ years of experience in Software Engineering development and 3+ years of Salesforce experience.
- Expertise in understanding Salesforce.com, Communities, Sales Cloud, Service Cloud and other Salesforce product areas.
- Strong understanding of solutions on Salesforce platform, including Apex, Visual Force, Lightning components, LWC, Salesforce workflows/Flows.
- Knowledge of Integration patterns and engineering experience with real time with APIs and Batch to integrate data between systems.
- Develops applications for multiple projects supporting several divisional initiatives.
- Experience collaborating in a team environment to develop, deploy, and support key applications and features.
- Experience in delivering software in the Agile environment.
- Able to perform independent and complex technical for projects and initiatives.
- Excellent written and oral communication skills that allow you to create, document, review design, approaches, and solutions with architecture, technical leads, and developers.
- Strong analytical skills, enabling you to research, document, review existing systems and implement recommend designs for achieving requirements for self-contained projects within a larger program.
- Working understanding of Provar QA automation
- Hands-on development in Python, Java, JavaScript SDKs, Web integrations, RESTful APIs.
- Experience with cloud platforms like AWS and EKS
- Experience with Java and webservices
- Familiarity with Front End technologies (HTML5, CSS3, jQuery, JSON, Ajax, Angular.js)
- Lead team and develop Salesforce modules to modernize and streamline Client experience and Client Servicing processes
- Collaborate with technology and business teams to deliver high-quality solutions for business problems
- Mentor and provide technical guidance to junior developers
The hourly pay rate range for this position is $60.00-96.12 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
