National Grid
Senior Supervisor
North Adams, MA
Apr 3, 2025
Full Job Description

About us

National Grid is hiring a Senior Supervisor for our ElectricOverhead Department in our North Adams MA location.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for thelives they live. The pace of change in society and our industry is accelerating and ourexpertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energysystems of tomorrow. This requires us todeliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

To be responsible for the safety, reliability, security, and integrity of theoverhead electricdistribution system through the daily supervision and organization of operations personnel to complete job tasks while complying with Company and regulatory requirements. This role provides emergency response and supervision of personnel engaged in a 24-hour, 7 day per week operation.

Key Accountabilities

  • Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.
  • Oversee theOverheadElectric operational workload of team to ensure allocated resources are fully utilized to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.
  • Manage employee scheduling within the Department.
  • Ensure supervisedOverheadElectric teams comply with safety standards, policies, and processes to ensure a safe working environment and minimize risk for all staff.
  • Review and ensure accuracy and execute the approval of area purchase orders, invoices, and payroll activities.
  • Execute all work tasks in compliance with all Company, Federal and State policy, and regulatory requirements.
  • Build good working relationships with internal & external customers and manage the day-to-day relationship with them to understand their requirements and deliver appropriate solutions within National Grid policies and processes.
  • Monitor performance of allocated staff including issues relating to sickness, discipline, and poor standards of work to ensure that work is performed efficiently and effectively.
  • Act as thefirst point of contact for multiple internal stakeholders and outside agencies to provide support and ensure National Grid deliver against service level agreement.
  • Promote and implementOverheadElectric best practices to ensure all work tasks achieve high productivity and low costs.
  • Responsible for Department Training and ensuring department employees are compliant.

Supervisory/Interpersonal- Experience Required

  • Strong leadership, influencing, customer orientation and communication skills, providing the ability to promote team working and harmonious working between site staff, project teams and contractors.

Qualifications

  • Bachelor of Science Degree in Electrical Engineering (preferred) and/or 5 to 7 years of Distribution OverheadLine experience is required.
  • Technically proficient within subject matter and experience of leading a team involved inOverheadField operations activitiesis required.
  • Ability to read, interpret, understand, and translate our OH and UG one-line diagrams during normal and emergency situations is required.
  • Ability to respond to Overhead, Underground and Sub Station related outages is required.
  • Ability and knowledge to develop standard operating procedures for field personnel to performOverhead and Undergroundelectric work and connections on energized distribution/transmission facilities is preferred.
  • Must have or possess the ability to develop a working knowledge of information systems critical to the work management, financial reporting, and performance tracking of theOverheadDepartment.
  • Must have or possess the ability to develop knowledge and understanding of National Grid's policies and processes and how to apply them effectively to theOverheadDepartment.
  • Must have demonstrated or possess the skills to build effective, respectful, working relationships.
  • Ability to perform off-hour coverage and provide sound decision-making during emergency situations.
  • Valid driver's license required.
  • Will also work to cover various Bay State West platforms as necessary.

More Information

Salary:$125,000 - $147,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.


National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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Job Information
Job Category:
Skilled Labor
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Senior Supervisor
National Grid
North Adams, MA
Apr 3, 2025
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