About us
National Grid is hiring a Senior Supervisor for our Overhead Operations department in Malden, MA.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.
The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business
Job Purpose
The role holder is responsible for the safety, reliability, security, and integrity of the electric distribution system through the daily supervision and organization of operations personal in order to complete job tasks while complying with Company, departmental, and Regulatory policies, procedures and statutory requirements. Supervise inertial personal to assure the timely and cost-effective completion of work within an area of responsibility. Provide emergency response and supervision of personal engaged in a 24 hour, 7 days a week operation.
Key Accountabilities
- Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.
- Oversee the Overhead Electric operational workload of team to ensure allocated resources are fully utilized in order to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.
- Ensure supervised Overhead Electric teams comply with safety standards, polices, and processes in order to ensure safe working environment and minimize risk for all staff.
- Review, ensure accuracy and execute the approval of area purchase orders, invoices, and payroll activities.
- Execute all work tasks in Compliance with all Company, Federal and State policy, and regulatory requirements.
- Build good working relationships with internal and external customers and manage day to day relationship with them in order to understand their requirements and deliver appropriate solutions within National Grid policies and processes.
- Monitor performance of allocated Overhead staff including issues relating to sickness, discipline, and poor standards of work in order to ensure that work is performed effectively and efficiently.
- Act as the Overhead first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreement.
- Promote and implement Overhead Electric best practices in order to ensure all work tasks achieve high productivity and low costs.
- Ability to work off-hours and on call rotations. This includes requiring travel outside the division for emergency assignments.
Supervisory/Interpersonal- Experience Required
Experience of leading a team involved in field operation activities is preferred. Encourages and empowers others by offering help and advice, and building a common understanding of needs and shared goals. Ability to build good working relationships with internal and external customers.
Qualifications
- Bachelor's degree preferred in a related area and/or 2-5 years' of related experience, or committed to on the job training programs with practical experience of methods, processes and techniques relevant to area or discipline.
- Technically proficient within subject matter and experience of leading a team involved in operations activities is preferred.
- Ability and knowledge to develop standard operating procedures for field personal to perform overhead electric work and connections on energized distribution/transmission facilities preferred.
- Valid driver's license with a safe driving history that meets National Grid's Safe Driver policy required
More Information
Salary: $125,000 - $147,000
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
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