Senior User Experience (UX) Researcher - MATLAB Desktop (36169-RKUL)

Natick, MA

Job Description

Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

Would you like to join a User Experience team that is constantly solving new and exciting design problems for MATLAB? Join our cross-functional team and steer projects through the full process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market.


We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are:



  • Energized by talking to customers and love tackling exciting problems

  • Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems

  • Interested in being a core member of the development team that builds products that make the world a better place

  • Interested in improving programming workflows for scientists and engineers


Our user experience team has over 100 passionate user experience professionals with experience in user research, usability testing and design. As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.


Learn more about our UX department

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

As a Senior UX Researcher, you will collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications. You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems.



  • Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints

  • Conduct user research, identify user pains, and study user workflows to impact strategy and product direction

  • Act as an advocate for our technical users

  • Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting

  • Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback

  • Contribute to requirements and collaborate on design documents


Qualifications

  • STEM Degree (e.g., Data Modeling, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)

  • Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Miro)

  • Experience with a variety of quantitative and qualitative research methodologies

  • Knowledge of MATLAB or other programming languages (Python, C++, R, or JS) is a plus


Required Qualifications
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-9fbf358f-e9a4-40f7-917e-fc3bc6026b01
Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

Would you like to join a User Experience team that is constantly solving new and exciting design problems for MATLAB? Join our cross-functional team and steer projects through the full process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market.


We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are:



  • Energized by talking to customers and love tackling exciting problems

  • Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems

  • Interested in being a core member of the development team that builds products that make the world a better place

  • Interested in improving programming workflows for scientists and engineers


Our user experience team has over 100 passionate user experience professionals with experience in user research, usability testing and design. As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.


Learn more about our UX department

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

As a Senior UX Researcher, you will collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications. You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems.



  • Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints

  • Conduct user research, identify user pains, and study user workflows to impact strategy and product direction

  • Act as an advocate for our technical users

  • Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting

  • Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback

  • Contribute to requirements and collaborate on design documents


Qualifications

  • STEM Degree (e.g., Data Modeling, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)

  • Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Miro)

  • Experience with a variety of quantitative and qualitative research methodologies

  • Knowledge of MATLAB or other programming languages (Python, C++, R, or JS) is a plus


Required Qualifications
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-9fbf358f-e9a4-40f7-917e-fc3bc6026b01

About MathWorks

MathWorks is the leading developer of mathematical computing software. MATLAB, the language of engineers and scientists, is a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a block diagram environment for simulation and Model-Based Design of multidomain and embedded engineering systems. Engineers and scientists worldwide rely on these product families to accelerate the pace of discovery, innovation, and development in automotive, aerospace, electronics, financial services, biotech-pharmaceutical, and other industries. MATLAB and Simulink are also fundamental teaching and research tools in the world's universities and learning institutions. Founded in 1984, MathWorks employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA.

Mission: Our goal is to change the world by accelerating the pace of discovery, innovation, development, and learning in engineering and science.

We work to provide the ultimate computing environment for technical computation, visualization, design, simulation, and implementation. We use this environment to provide innovative solutions in a wide range of application areas.


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MathWorks
Senior User Experience (UX) Researcher - MATLAB Desktop (36169-RKUL)
MathWorks
Natick, MA
Aug 29, 2025
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