Who We Are
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary:
The Account Coordinator – Processing is an entry-level support role focused on assisting the Personal Risk account management teams with administrative and operational tasks in their day-to-day servicing of clients. This is a full-time role working Monday to Friday from 8 AM to 5 PM. We offer the flexibility of a hybrid schedule from any of the following offices: St. Johnsbury, VT; Morrisville, VT; or Kingston, NY.
Essential Duties and Responsibilities:
- Maintains electronic suspense file in EPIC as part of daily work management.
- Will assist on various projects as needed and assigned by Department Manager
- Mail processing.
- Develops, maintains, and demonstrates working knowledge with our numerous carriers including their websites.
- Performs policy checking.
- Creates and maintains client files in the agency management system in accordance with office workflow and procedures.
- Work with other departments to ensure data integrity.
Experience and Qualifications:
- Ideal candidates will have 2+ years of administration/ops and customer service experience.
- Experience in P&C insurance, especially Personal Lines coverage is highly desired.
- HS Diploma or GED required: additional education/training preferred.
- Experience in insurance and EPIC software is desired.
- Proficiency in Outlook, Word and Excel
- Good written and verbal communication skills
- Self-confident to make sound independent decisions.
- Ability to successfully interact with a variety of people.
- Team player, adaptive to mentoring and continual learning
- Solid analytical and problem-solving skills
- Strong emphasis on attention to detail
- Strong priority management skills
Certificates, Licenses, Registration:
- P&C License is not required
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
The base salary range for this position is $31,000 – $43,0000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better together!
NFP is an inclusive Equal Employment Opportunity employer.
