Job#: 2071128
Job Description:
Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients’ digital visions.
Apex has an opportunity for a ServiceNow Business Analyst. For applicants who are interested in this opportunity, send your updated resume to [email protected]
Here are the details:
Position: ServiceNow Business Analyst
Location? Boston MA
**Candidates must already sit local within 2hrs of Boston, MA**
Duration: 9 Month Contract w/ possible extension
Rate: Negotiable Based on Experience
Detailed Description of Services:
- Captures customers’ and service providers ServiceNow requirements into stories, helps to solution the approach, and support the overall implementation process in cooperation with developers
- Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the ServiceNow Platform
- Assist in the documentation of processes and procedures and supports the creation of ServiceNow solutions
- Construction of agile stories and tests configured functionalities end to end as soon as they have been developed
- Supports and creates project documentation
- Assis in the development and delivery of ServiceNow related training which can include hosting live training sessions and issuing training documentation from Train the Trainer to training support staff
- Assists delivery teams to rectify issues and improve service delivered to the customers on the ServiceNow Platform
- Develops strong business cases and ROI calculations to justify and measure the business value delivered by enhancements on the ServiceNow platform
- Proactively identifies opportunities for improvement, automation, optimization, or quality improvements.
- Helps negotiate priorities and resolve conflicts among project stakeholders, such as clients and internal team members
- Other duties as assigned
Qualifications:
- 3+ years of ServiceNow relevant experience
- Bachelors degree
Additional Benefits:
For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
