Fidelity Investments
Squad Leader-Fidelity Health Smart Enrollment Recordkeeping
Boston, MA
Jul 3, 2025
Full-time
Full Job Description

Job Description:

SQUAD LEADER - SMART ENROLLMENT RECORDKEEPING SQUAD (New Squad)

The Role

As a Smart Enrollment Recordkeeping Squad Leader, you blend leadership and product development experience with a passion for creating customer value and delivering results. You will be part of the fast-growing Fidelity Health group which helps employees make better health and financial decisions and take full advantage of their benefits. You will make a difference in the lives of our clients employees as we build a new and reimagined experience to help employees choose benefits for themselves and their families with personalized guidance from Fidelity. These decisions can save employees thousands of dollars a year, help protect their assets and provide higher quality health care for themselves and their families.

As the product owner you are the end-to-end gatekeeper of the squad mission, strategy, and tactical execution associated with delivering on strategic priorities including a new benefits enrollment experience. In an agile structure, you will partner with other Fidelity leaders to influence the broader strategic decisions, roadmaps and resource requirements, set and refine the mission, and bring together a team of chapter members to execute on specific product features and ensure respective products or services are available, stable, performant and supported when required. You will ensure alignment on the 'what' and 'when' work is to be performed through ongoing planning and prioritization of a product backlog. You will enable squad members to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role.

  • Providing leadership for one or a small set of squads in alignment with the overall product area strategy
  • Defining, refining, and communicating the squads' mission and roadmap to motivate and build team and partner support and alignment
  • Making decisions that can impact business results with guidance from leaders. Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide execution of the team
  • Measuring performance against established objectives and KPI's that deliver on agreed upon business, technology, and people results
  • Defining, evaluating, and communicating results against acceptance criteria. Engages with stakeholders regularly to monitor and share progress.
  • Inspecting and evaluating progress, and removing impediments
  • Collaborating and coordinating with Chapter Leaders and Scrum Masters to build squad capacity and capability and enabling squad member growth, development and learning
  • Making informed trade-off decisions to strike the right balance between quality, cost, and timelines
  • Maintaining an understanding of client and market needs, preferences, and priorities

The Expertise and Skills You Bring

  • Bachelor's degree required; Master's degree preferred
  • 7+ years in agile, product management, technology and/or business
  • Experience designing, developing and maintaining dynamic products and solutions
  • Financial services and/or benefits administration experience, including familiarity with the regulatory environment, preferred
  • Agile experience
  • Jira and Jira Align experience preferred
  • You take a data-focused approach to understanding customer needs, translate strategic objectives into action, and prioritize to improve value delivered
  • You grasp sophisticated product features and break them into clear and concise stories with well-defined business value and acceptance criteria and optimally communicate these
  • You have a strong focus on execution and identify, communicate and remove impediments to progress
  • You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams
  • You continuously improve and encourage an agile way of working
  • You establish and maintain unquestioning relationships as you work collaboratively across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach
  • You are intellectually curious and model a culture of continuous learning, mentoring and coaching
  • You have or are committed to developing a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

You work in partnership with the Employee Digital Experience, Health and Welfare and HSA Product Area Leaders, other Squad Leaders, Scrum Master, and Chapter Leaders aligned to your squad. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative agile culture. You will work within a large and evolving product offering, development, and support program, including numerous interdependent Agile squads.

The base salary range for this position is $100,000-$169,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

Category:

Product ManagementPDN-9f4c995a-1640-4684-8829-551ba2b8a49a
Job Information
Job Category:
Management
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Squad Leader-Fidelity Health Smart Enrollment Recordkeeping
Fidelity Investments
Boston, MA
Jul 3, 2025
Full-time
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