Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
The Sr. Manager for Business Intelligence will assist in gathering requirements, designing, developing, execution and on-going maintenance of both analytical data models and front-end reporting products and dashboards. This role will be responsible for leading the standardization of all client data domain reporting that will be leveraged as a single source of truth and to directly support prioritized business use cases.
You will partner cross-functionally within the client development and marketing technology team to identify, manage, and provide thought leadership on robust analytical tools and reporting solutions to business-critical demand. This role is the first preliminary hire in a new vertical supporting the Client Development team. The position will support a suite of analytics focused on contact, account, and opportunity management.
The ideal candidate will excel in both data modeling and data visualization, though we remain open to further training and developing a candidate's expertise in one of these two disciplines.
What You Will Do:
Provide thought leadership on client data domain, with focus on risk mitigation and operational efficiency aligned to key business objectives.
Partner with attorneys and GO! Team members to identify critical business initiatives and challenges that can be supported through in depth-analysis and creation of repeatable data products.
Design, develop, and build high quality data visualization, reporting, and analytical solutions focused on account based engagement, funnel activation, and contact user journeys.
Maintain existing dashboards and reporting products; Enhance the quality, functionality, and performance of current solutions. Address and resolve questions or incidents escalated by business users.
Transform disparate data sources and reports into scalable and repeatable analysis and/or dashboard products.
Ensure highest standard of data integrity and quality through development of robust and automated quality control processes.
Contribute into a dynamic environment that empowers and rewards those who take the initiative to develop a commercial acumen and learn the business model.
Who You Are:
Bachelor’s Degree required, preferably in a quantitative discipline (e.g., Computer Science, Statistics, Engineering, Mathematics, or similar).
Advanced degree or professional certifications are a plus
Minimum of 8+ years’ work experience in business intelligence / analytics role, preferably with some exposure to legal or professional services
Minimum of 3+ years’ people management experience
Experience executing within complex data projects with multiple work streams and stakeholders.
Demonstrated proficiency with data visualization tools (Tableau and/or PowerBI).
Demonstrated proficiency with data wrangling and data preparation tools
Demonstrated proficiency in data querying languages (SQL).
Strong verbal and written communication / presentation skills.
Experience working in a high performing agile delivery model is a plus.
Takes ownership over team responsibilities and can independently drive a work stream.
Works fluidly within own team as a contributor, trains others, and leads by example.
Take complex issues/problems, organize, structure and formulate solution.
Adaptive problem-solving approach without getting caught up in low value details.
Ability to influence and build trust-based relationships with peers and stakeholders.
Can deliver and adapt simultaneously in a fast-paced, changing environment.
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Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.
Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.
