Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities.
Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.
Summary of Position
Under general direction, is responsible for the implementation and technical configuration of the systems Infrastructure using defined standards, policies, and procedures necessary to ensure the viability and integrity of the entire Infrastructure. Provide customer service, service configuration, incident management, problem management, systems administration and ongoing support. Has increased autonomy over lower-level system administrators and may deviate from design elements and/or processes. Typically reports to IT infrastructure manager or supervisor.
Essential Functions
· Accountable for a set of infrastructure components.
· Performs system administration duties within the infrastructure department within broadly defined specifications of moderate complexity.
· Works with more complex sets of infrastructure components. Provides input on design elements and implementation. May work with higher level staff to modify/provide input to process. Substantial resources would be required to correct errors. Impact of decisions can reach multiple departments or across the business units. Functions with limited oversight. Participates in project implementation.
· Accountable for maintaining and updating operational documentation.
· Performs account maintenance and system patching.
· Analyzes point threat and determine security solution, engage in performance tuning activities.
· Translates customer needs (within IT) into sound technical infrastructure solutions.
· Responds to escalated support requests (Tier 2/3).
· Responsible for creating RCA (root cause analysis)
· Conducts testing of infrastructure patches and updates prior to deployment
· Troubleshoots network and/or server issues.
· Participates in project meetings/updates.
· Develops estimates for own work.
· Provides backup and restore services.
· Maintains relationship with product vendor.
· Provides timely notification to customers.
· Performs routine maintenance to ensure that all supported devices remain compliant with existing standards and policies.
· Maintains confidentiality regarding the information being processed, stored or accessed by the systems.
· Performs all job functions in compliance with applicable federal, state, local and company policies and procedures.
Minimum Requirements
Education: Bachelor’s degree in computer science (or equivalent education, training or experience). Additional certifications may be required depending on business area supported.
- Skills and Experience: Zabbix Experience
- Nagios Experience
- VMware Experience (VCP Preferred)
- Linux Experience
- Data Center Experience
- Remote
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Benefits Include:
- Up to 8% company retirement contribution,
- Generous Paid Time Off
- 10 paid holidays,
- Paid professional development,
- Generous health and welfare benefit package.
Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).
VEVRAA Federal Contractor
Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
