Lincoln Property Company
Tenant Services Coordinator
Boston, MA
Apr 22, 2025
Full Job Description

Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Hood Park is a 20-acre, mixed-use campus in Charlestown, MA, featuring lab, office, retail, and green space. We are seeking a Tenant Coordinator to support our growing Life Science portfolio.

This is a full-time, in-person role based at our Hood Park office. Workplace flexibility will be considered following the successful completion of onboarding and training.

Duties and Responsibilities:

  • Provide full administrative support to the property management team, including communication with tenants, vendors, and internal departments
  • Draft and send purchase orders and service contracts to vendors; assist with vendor coordination and compliance tracking
  • Process vendor invoices: accurately code and upload to Yardi; coordinate with accounting to ensure all documentation is submitted for processing
  • Coordinate new vendor setup by collecting W-9s, executed contracts, and certificates of insurance that meet ownership requirements
  • Maintain and update the lease abstract, vendor insurance certificates, and contract expiration tracking
  • Monitor and manage the property’s work order system; generate reports and track completion of tenant service requests
  • Assist with office operations including supply/snack orders, meeting coordination, and general upkeep of the management office
  • Support the preparation of weekly operational updates, monthly financial reports, and other property-level reporting
  • Assist with tenant move-ins and onboarding by preparing welcome materials, updating contact records, and coordinating building access
  • Maintain accurate tenant contact lists and emergency call sheets
  • Support campus-wide communications, including tenant memos, fire drill notices, and seasonal engagement (e.g. welcome events, holiday gifts)
  • Assist with planning and execution of on-site events for tenants and the broader campus community
  • Prepare and send all outgoing mail and packages from the management office
  • Distribute annual CAM estimates and year-end CAM reconciliation letters to tenants

Education and Experience

  • Bachelor’s degree preferred; relevant work experience in lieu of a degree will be considered
  • 1–3 years of experience in commercial real estate, property management, or a professional office environment
  • Some Accounting experience a plu

Qualifications

  • Strong written and verbal communication skills, with a personable and professional demeanor in person, over the phone, and via email
  • Highly organized with strong attention to detail and the ability to manage multiple tasks and deadlines in a fast-paced environment
  • Self-starter with the ability to work independently and collaboratively across teams and with clients at all levels
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint; familiarity with Yardi (or similar property management software) is a plus
  • Willingness to occasionally work flexible hours beyond a standard 40-hour work week
  • Comfortable learning and adapting to new software and digital tools as needed

 This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Pay Range$31.25—$36 USD

About Lincoln Property Company

Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 562 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 164 million square feet of development since its inception in 1965 and has another $19.5 billion currently under construction or in the pipeline. For more information, visit: www.lpc.com.

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.

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Job Information
Job Category:
Real Estate
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Tenant Services Coordinator
Lincoln Property Company
Boston, MA
Apr 22, 2025
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