Job Description:
This role will work alongside staff from Student Financial Services to build out the financial aid and billing modules in Workday Student. The incumbent will provide technical knowledge to lead with configuration requirements, as well as validate the testing strategy participate in regular working and core meetings, monitor issues and their resolutions for SFS, and assist with developing and documenting standard operating procedures to maintain the system post-deployment.ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:
Provides technical knowledge and institutional insight to lead configuration requirements. Primary responsibilities include:
Responsible for ensuring Workstream deliverables are achieved including the gathering of requirements, issue resolution, testing, and operational readiness
Coordinating workstream’s activities across all learning environments
Validate the testing strategy
Participate in business process and configuration design sessions
Participate in regular working and core meetings
Attend regular cross-functional leads meetings
Monitor issues and their resolution for Student Financial Services using identified tools within the workstream.
Track development, testing and deployment
Assist with the development, as needed
MINIMUM JOB QUALIFICATIONS: At least ten years of progressively responsible experience in a complex financial aid office, experience with Student Accounts is preferred. Deep understanding of federal and state financial aid regulations, as well as institutional aid. Knowledge of, and experience with, Student Financial Services operations. Bachelor’s degree required; Master’s preferred. Prior experience with Workday Student implementations required.
KNOWLEDGE REQUIRED:
Knowledge of Workday Student
Knowledge of Colleague SIS
Knowledge of federal and state financial aid regulations
SKILLS AND ABILITIES REQUIRED:
Ability to work independently, with minimal supervision
Ability to manage multiple deadlines simultaneously
SUPERVISORY RESPONSIBILITIES: None
WORK ENVIRONMENT: This role is largely remote, although there may be times when the incumbent will need to come to the office on an ad-hoc basis. The position requires working at a computer to do all functions.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
