Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary: Provide support to the department using clerical and analytical skills to assist Account Managers and/or other assigned business partners in the daily management of Property & Casualty policies and a quality of service that maintains a long-term relationship both internally and externally. Must be able to efficiently and accurately execute agency processes that provide account leaders quality management data per policy.  Strong computer skills along with effective verbal, written and electronic communications are required.  Must be able to perform within a team environment building long lasting relationships with agency partners, company leadership and staff.

Essential Duties and Responsibilities:

• Pull policy correspondence reports from carrier websites and manage carrier e-mail delivery of similar reports.
• Utilize agency management system to provide quality control check in of new business / renewal policies, endorsements, audits, etc…against account management activity.
• Input and communicate appropriately notice of cancellations, non-renewals etc….
• Operate a variety of standard office machines, including personal computer with a variety of software, phone, fax, calculator, and shredding, photocopy, and mail machines.
• Establish and maintain effective working relationships with co-workers, supervisors and the general public.
• Assist with special projects as assigned by management.

Knowledge, Skills, and/or Abilities:

• Good written and verbal communication skills
• Ability to successfully interact with a variety of people
• Working knowledge of the insurance industry is desired
• Knowledge using Applied/EPIC, Microsoft Outlook, Excel and Word
• Attention to details
• Willingness and flexibility to adjust to varying schedules
• Able to coordinate resources and responsibilities
• May be required to work overtime as necessary

Education and/or Experience: 

• High School graduate or general education degree (GED), college preferred

Certificates, Licenses, Registration:

• P&C License preferred

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $31,000 – $36,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.