Director, Strategic Engagement & Communications Lead
Job Description
Job Description:
Title: Director, Strategic Communications & Engagement - WI Shared Services
The Role
The Shared Services team is a trusted strategic partner and enabler that accelerates delivery and value creation across the Workplace Platforms, Data, and Digital Experience organization, WI, and Enterprise. We help the organization transform ideas into outcomes, strategies into results, and capabilities into competitive advantages for Fidelity, our clients and our customers.
As the Director, Strategic Communications & Engagement you will be responsible for:
Developing and designing high-impact executive presentations and strategic narratives that bring WPDDX's mission, strategy, and innovations to life.
Translating complex ideas and data into clear, engaging communications tailored for diverse audiences - from associates to executives.
Shaping and evolving a consistent WPDDX brand voice and visual identity across internal and external channels.
Supporting key organizational moments (e.g., All Associates Meetings, leadership offsites, product launches) with thoughtful messaging and design.
Partnering across WPDDX domains and with senior leaders to amplify the organization's value proposition through compelling storytelling and visual communication.
The Expertise You Have
8-10 years of experience in strategic communications, marketing, thought leadership, or executive engagement.
Bachelor's degree required, advanced degree in communications, marketing, design, or related field a plus.
Proven ability to build trust and influence across senior leadership and cross-functional teams.
Experience working in fast-paced, matrixed environments - ideally within tech, digital, or product organizations.
Familiarity with Fidelity's business, Workplace Platforms, Digital Experience, and Data domains is a plus.
The Skills You Bring
Exceptional writing, storytelling, and graphic design skills - with a portfolio that demonstrates your ability to simplify complexity and inspire action.
Highly collaborative and communicative team player, experienced in multi-functional environments.
Strong executive presence, business judgment, and ability to tailor messaging for senior audiences.
Ability to distill insights into compelling narratives and visuals that drive strategic alignment.
Exceptionally adaptable and agile
Proficiency in tools like PowerPoint, Adobe Creative Suite, and/or video editing platforms.
Eager to learn and adapt quickly, and open to offering and receiving feedback.
Certifications:
Category:
CommunicationFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description:
Title: Director, Strategic Communications & Engagement - WI Shared Services
The Role
The Shared Services team is a trusted strategic partner and enabler that accelerates delivery and value creation across the Workplace Platforms, Data, and Digital Experience organization, WI, and Enterprise. We help the organization transform ideas into outcomes, strategies into results, and capabilities into competitive advantages for Fidelity, our clients and our customers.
As the Director, Strategic Communications & Engagement you will be responsible for:
Developing and designing high-impact executive presentations and strategic narratives that bring WPDDX's mission, strategy, and innovations to life.
Translating complex ideas and data into clear, engaging communications tailored for diverse audiences - from associates to executives.
Shaping and evolving a consistent WPDDX brand voice and visual identity across internal and external channels.
Supporting key organizational moments (e.g., All Associates Meetings, leadership offsites, product launches) with thoughtful messaging and design.
Partnering across WPDDX domains and with senior leaders to amplify the organization's value proposition through compelling storytelling and visual communication.
The Expertise You Have
8-10 years of experience in strategic communications, marketing, thought leadership, or executive engagement.
Bachelor's degree required, advanced degree in communications, marketing, design, or related field a plus.
Proven ability to build trust and influence across senior leadership and cross-functional teams.
Experience working in fast-paced, matrixed environments - ideally within tech, digital, or product organizations.
Familiarity with Fidelity's business, Workplace Platforms, Digital Experience, and Data domains is a plus.
The Skills You Bring
Exceptional writing, storytelling, and graphic design skills - with a portfolio that demonstrates your ability to simplify complexity and inspire action.
Highly collaborative and communicative team player, experienced in multi-functional environments.
Strong executive presence, business judgment, and ability to tailor messaging for senior audiences.
Ability to distill insights into compelling narratives and visuals that drive strategic alignment.
Exceptionally adaptable and agile
Proficiency in tools like PowerPoint, Adobe Creative Suite, and/or video editing platforms.
Eager to learn and adapt quickly, and open to offering and receiving feedback.
Certifications:
Category:
CommunicationFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
About Fidelity Investments
At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
*Specifically serviced by our Clearing & Custody team within Fidelity Institutional
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.
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