Job Summary
We are seeking a technically skilled and self-motivated IT Broadcast Systems Engineer to support backend infrastructure for internal and external production environments. This role is highly collaborative, working closely with engineering and business operations teams, and requires a strong foundation in IT systems, particularly macOS and Linux environments. While broadcast experience is not required, familiarity with media workflows and tools such as JAMF is a plus. **This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.**Job Description
Core Responsibilities
- Provide technical support and maintenance for macOS and Linux-based production environments.
- Maintains network quality, minimize customer outages and communicate technical issues and solutions in daily shift reports and pass-down meetings.
- Tunes and trouble-shoots various types of IP and fiber decoders/encoders.
- Insures a clean and dust free environment in all technical areas. Maintains the integrity of the system wiring and documentation.
- Coordinates and supports internally and externally run company broadcast events. Provides assistance in network planning, engineering, architecture and the development of technical standards for video over IP.
- Provides basic resolution for routine network problems, coordination of support of end user problems, occasionally direct end user support for executives.
- Contributes to projects supporting the implementation, operations and management of the real time, network-computing infrastructure.
- Installs and repairs broadcast operations equipment as needed.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Preferred Qualifications
- Strong background in IT systems administration or engineering, particularly with macOS and Linux.
- Experience with backend systems in media or production environments.
- Experience with JAMF or similar Apple device management tools preferred; ability to support and manage macOS and iOS devices in an enterprise environment.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Degree in Computer Science, Information Technology, or a related field is preferred.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Collaboration; Apple Mac OS; Linux; Communication; Information Technology (IT) Systems
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
