Shields Health Solutions Header

Specialty Pharmacy Liaison

Hartford, CT

Job Description

Are you kind, collaborative and caring?  You’re in good company.

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.

We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.


Shields offers a generous employment package, including:
• Salary, plus bonus
• M-F schedule; onsite in an outpatient clinic setting
• 4 weeks of PTO, plus 10 Holidays
• 401k with company match
• Health, Dental and Vision Benefits eligible on the first day of employment


Experience/ Education:

  • Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
  • Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
  • Education: High School Diploma or GED required
  • Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 


Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PDN-9fc74b52-5f7d-420f-a03b-be4a8abd8185

Are you kind, collaborative and caring?  You’re in good company.

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.

We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.


Shields offers a generous employment package, including:
• Salary, plus bonus
• M-F schedule; onsite in an outpatient clinic setting
• 4 weeks of PTO, plus 10 Holidays
• 401k with company match
• Health, Dental and Vision Benefits eligible on the first day of employment


Experience/ Education:

  • Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
  • Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
  • Education: High School Diploma or GED required
  • Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 


Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PDN-9fc74b52-5f7d-420f-a03b-be4a8abd8185

About Shields Health Solutions

At Shields, improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Transform your specialty pharmacy into a powerful growth engine and elevate performance where it matters most with Shields — the premier specialty pharmacy accelerator in the country.

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Shields Health Solutions
Specialty Pharmacy Liaison
Shields Health Solutions
Hartford, CT
Sep 2, 2025
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