WIN Waste Innovations is looking for a HR Service Center Coordinator. In this role, the HR Service Center Coordinator will be responsible for establishing high level customer service and fostering a positive employee experience. They will impact the positive employee experience by communicating with all levels of the organization, being involved in the delivery of employee webinars and communications, possess the ability to troubleshoot and resolve employee issue as well as provide proactive solutions for our employees.
Responsibilities:
- Managing incoming employee benefit, compensation, and employment inquiries through phone and email, and ensure consistent, timely and excellent customer service.
- Key contributor in employee day one on-boarding process, including new hire orientation
- Accurate and timely employment related data entry, and creation of data review and audit programs
- Coordinate the leave of absence and unemployment programs
- Maintain personnel files in accordance with Federal and state guideline
- Execute employment communications, inclusion of promotion, termination, compensation change documentation.
- High level of collaboration with Talent Acquisition, Total Rewards, HRIS, Payroll and HR Business Partners
- Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.
Knowledge, Skills and/or Abilities Required:
- Bachelor's degree in human resources or related field, or relevant experience.
- Bilingual Spanish & English written & oral
- Demonstrated ability to prioritize multiple tasks, while maintaining a high degree of confidentiality.
- Familiarity with Federal and State employment law
- Proven organizational skills and ability to prioritize competing demands
- Ability to work calmly and flexibly in order to respond to multiple changing business priorities
- Outstanding communicator in both verbally and in writing
- High level of customer service
- Detail and results-oriented self-starter with ability to work independently
What You'll Enjoy:
- Industry leading benefits
- Multiple and flexible medical plans
- Outstanding PTO program
- Floating Holidays
- Strong 401k program and company match
- Tuition reimbursement plan
- College loan reimbursement
- College scholarship program for dependents
- Parental Leave Program
- Inclusive culture
- Employee engagement events
- Employee resource groups
WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.
At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
