At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Manager of Professional Services Procurement will report to the Director of Professional Services and Alternative Delivery Contracting managing and leading a team of professional services staff to provide comprehensive support to project managers across the Authority's twenty plus departments  The Manager will ensure procurement best practices conform to Federal and State Laws while serving the best interest of the Authority.

• Supervise and manage Sr./Project Coordinators within Contract Services department.

• Organize and prioritize workloads, be proactive in identifying contract procurement needs/requirements.

• Train departmental and MBTA employees in Professional Services policies and procedures.

• Provide management response planning to federal and state audits.

• Manage all phases of the professional services procurement process which include: Request for Qualifications; Request for Proposals; conflict of interest review and determination; shortlist; selection; negotiation; award; contract execution 

• Participate in negotiation of all professional services contracts by preparing/reviewing required documentation for authorization, execution and distribution.

• Perform detailed cost analysis of design and construction phase services proposals during negotiations for contracts.

• Train personnel in cost analysis.

• Work with third party consultants and contractors (engineers/architects) and various departments within the Authority to ensure all documentation complies with federal and state regulatory requirements. Perform all other duties and projects that may be assigned

• Develop and oversee the Professional Services Letting Schedule to support the Authority's Capital Program.

• Oversee and monitor all project status comments and maintain database tracking. Ensure compliance with MBTA procurement and project manager manual policies and procedures

• Update and implement changes to the Professional Services Standard Operating Procedures

• Monitor the progress of review comments to see that responses are on schedule. Prepare weekly and monthly reports for senior management relating to professional services procurements.

• Work independently within broadly defined objectives in addressing complex tasks in a time- sensitive environment.

• Prepare contract related correspondence, reports, charts and presentations utilizing Microsoft Word, Excel, Database and PowerPoint.

• Use computerized and manual systems to develop and maintain detailed records for all department files.

• Perform CMS and FMIS functions as required for projects.

• Follow up on actions required while seeking guidance as necessary.

• Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner.

• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.

• Perform all other duties and projects that may be assigned

• A Bachelors degree from an accredited institution.

• Five (5) years of related experience in contract management practices and/or contract administration for major projects or programs.

• One (1) year of experience in a supervisory capacity with up to five (5) individual contributors. 

• Related experience in a supervisory capacity.

• Proficiency with the MS Office Suite, including Word, Excel, database, PeopleSoft applications.

• Effective organizational, analytical, time management, interpersonal and multi-tasking skills.

• The ability to provide internal and external customers with a courteous and professional experience.

• The ability to supervise and work effectively with a diverse workforce.

• A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelors degree requirement

• An Associates degree from an accredited institution with an additional three (3) years of directly related experience, project administration or coordination duties substitutes for the bachelor's degree requirement

• Master's Degree from an accredited institution substitutes for two (2) years of experience

• Nationally recognized licenses like PMP, CPA each substitutes for one (1) year of experience

• State licenses and certifications like PE, Architect, Certified Construction Manager substitutes for one year of experience
  

Preferred Experience and Skills

• Bachelor's degree in business administration.

• Prior experience in the public sector, and prior experience with an organization implementing a multi-billion-dollar capital program.

• Experience with Third-party contracting, Brooks Act (Quality Based Section), and experience with PMIS and FMIS.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse  workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.