When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you.
Our team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people.
BE PART OF THE CONNECTION
As a Sr Mgr., HR Program Management, you will be responsible for leading multiple project work streams across business units. With oversight from the Senior Director of HR PMO, this individual will lead a cross-functional program aimed at increasing the tenure of frontline employees at Charter. This leader will manage the development and implementation of projects related to attracting and retaining talent, enhancing manager effectiveness, boosting employee engagement, and strengthening career development opportunities for frontline staff. They will also monitor and drive project performance by applying best practices in project management.
WHAT OUR SR. MANAGER, HR PROGRAM MANAGEMENT ENJOY MOST
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Proven experience managing complex projects by collaborating with business unit leaders and HR leaders to understand their organizational and operational needs.
- Act as the primary project contact for the EXCEL at Frontline Leadership program management team and executive leadership to ensure the program's success. Work in partnership with HR and BU leaders to prepare quarterly business reviews.
- Demonstrated ability to leverage analytics for decision making risk assessment and project evaluation.
- Lead the design and implementation of a comprehensive and engaging new hire onboarding experience that begins before day 1 and continues through the employee's first anniversary.
- Collaborate with HR subject matter experts to develop and implement strategies and solutions that support other strategic HR and business initiatives as required.
- Manage vendor relationships, with experience overseeing the processing of contracts
- Develop and maintain project timelines, goals and uses an innovative approach to deliver impactful and sustainable results
- Create project status updates through executive-ready presentations
- Provide effective and timely communication while maintaining strong relationships with key stakeholders, leaders and boundary partners with minimal direction
- Perform other duties as requested
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
* Ability to read, write, speak and understand English
* Understanding of HR principles, practices
* Results-driven, focusing on transforming strategies into actionable plans and effectively managing their implementation.
* Skilled at prioritizing and organizing to effectively manage multiple projects and assignments. Proficient in creating detailed project plans, schedules, and timelines.
* Thrives on collaboration and teamwork while also being able to work independently and in a fast-paced environment.
* Able to take ownership of project planning, design, review, and approval for HR initiatives, managing projects from conception to completion
* Self-motivated and able to grasp new concepts quickly
* Exceptional interpersonal and organizational skills.
* Integrity, sound judgment, and out-of-the-box thinking are a must with the passion to add value through strong networks and collaboration with all colleagues.
* Committed to maintaining confidentiality.
* Strong analytical skills, with the ability to leverage workforce and business data to assess performance and enhance business results.
* Knowledgeable in project management software.
Required Education
Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience.
Required Related Work Experience and Number of Years
Human Resources or related field - 3+
Management experience - 3+
Project Management - 6-7
Preferred Qualifications:
Preferred Education
Project Management certification or successful completion of a recognized project management curriculum
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
Total Rewards: See all the ways we invest in you-at work and in life
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KGN620 2025-54658 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
