Job Description
JOB SUMMARY
Position is responsible for ongoing development and maintenance of sales territories and assigned account modes for sales representatives. The Territory Analyst ensures territories are balanced across markets and are assigned market appropriate prospects and customers. The position also oversees account maintenance within the Sales CRM; ensuring accounts are properly assigned and are adjusted as needed for turnover and changes related to sales management and representative staffing. Manages active customer account assignments, keeps account maintenance, account manager modules, assigned accounts and territories, coordinates account merge and parent/child associations in the Sales CRM.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Successfully administrates territory strategy in alignment with Sales Rules of Engagement.
- Develops deep understanding of assigned sales team(s) and is viewed by Sales leadership as the subject matter expert on territory strategy execution within assigned sales channel.
- Interacts daily with Sales leaders at all levels (Manager thru GVP) to review and refine territories and plan for new territories as needed.
- Recommending territory designs that optimize market coverage.
- Oversee development, balancing and maintenance of assigned Mid-Market and/or Strategic territories and modules for all applicable sales roles.
- Audit Keep Accounts designations and reviews with sales representatives.
- Partner with internal stakeholders within organization to improve data integrity with the CRM
- Support territory management user case queue requests
- Support Strategic planning and Sales initiatives as required
- Use territory optimization software to draw, analyze and implement territories in Sales CRM
- Ability to generate routine and ad hoc reports that provide analytics on assigned territories
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Knowledge of CRM System
- Proficient at Excel
- Extensive experience working with large data sets
- Managing projects for internal customers and developing effective relationships with leaders at all levels
- Working knowledge of basic U.S. geography and demographics
- Ability to accurately categorize businesses by Enterprise vertical
- Ability to execute against short timeframes and due date driven projects and monthly deliverables
Required Education
Bachelor of Science/Arts degree or combination of education and equivalent work experience
Required Related Work Experience and Number of Years
Sales or Business Operations - 3+
Sales CRM (e.g. Salesforce, Siebel) - 1+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Experience with territory optimization software, such as TerrAlign or MapAnything or other geo-based applications
#LI-TH
SCH340 2025-60116 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
JOB SUMMARY
Position is responsible for ongoing development and maintenance of sales territories and assigned account modes for sales representatives. The Territory Analyst ensures territories are balanced across markets and are assigned market appropriate prospects and customers. The position also oversees account maintenance within the Sales CRM; ensuring accounts are properly assigned and are adjusted as needed for turnover and changes related to sales management and representative staffing. Manages active customer account assignments, keeps account maintenance, account manager modules, assigned accounts and territories, coordinates account merge and parent/child associations in the Sales CRM.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Successfully administrates territory strategy in alignment with Sales Rules of Engagement.
- Develops deep understanding of assigned sales team(s) and is viewed by Sales leadership as the subject matter expert on territory strategy execution within assigned sales channel.
- Interacts daily with Sales leaders at all levels (Manager thru GVP) to review and refine territories and plan for new territories as needed.
- Recommending territory designs that optimize market coverage.
- Oversee development, balancing and maintenance of assigned Mid-Market and/or Strategic territories and modules for all applicable sales roles.
- Audit Keep Accounts designations and reviews with sales representatives.
- Partner with internal stakeholders within organization to improve data integrity with the CRM
- Support territory management user case queue requests
- Support Strategic planning and Sales initiatives as required
- Use territory optimization software to draw, analyze and implement territories in Sales CRM
- Ability to generate routine and ad hoc reports that provide analytics on assigned territories
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Knowledge of CRM System
- Proficient at Excel
- Extensive experience working with large data sets
- Managing projects for internal customers and developing effective relationships with leaders at all levels
- Working knowledge of basic U.S. geography and demographics
- Ability to accurately categorize businesses by Enterprise vertical
- Ability to execute against short timeframes and due date driven projects and monthly deliverables
Required Education
Bachelor of Science/Arts degree or combination of education and equivalent work experience
Required Related Work Experience and Number of Years
Sales or Business Operations - 3+
Sales CRM (e.g. Salesforce, Siebel) - 1+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Experience with territory optimization software, such as TerrAlign or MapAnything or other geo-based applications
#LI-TH
SCH340 2025-60116 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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