Make a real impact as a UX Research Contractor, partnering with a Fortune 500 insurance company through Aquent. You’ll be diving deep into user behavior, crafting research strategies, and ultimately shaping how this company communicates and simplifies its products for a seamless customer experience. This is a chance to blend UX and Market Research methodologies, collaborating with diverse teams to deliver actionable insights that drive real-world results.

As a UX Research Contractor, you will:

• Plan and conduct user research using a variety of methods (usability testing, surveys, interviews) and translate findings into actionable insights.
• Contribute to both UX and Market Research processes, from defining objectives to gathering continuous customer feedback.
• Plan and lead design thinking workshops, including problem statement creation, persona development, and journey mapping.
• Define research roadmaps and lead objective-setting discussions with stakeholder teams.
• Recommend the most effective research methods (e.g., usability testing, surveys, interviews, focus groups) based on project needs.
• Contribute to expert reviews and heuristic evaluations to identify usability and accessibility improvements.
• Communicate clear, concise, and actionable research findings to stakeholders.
• Collaborate effectively with cross-functional teams, seeking and integrating feedback.

Must-Haves:

• Bachelor’s degree in Human Factors, Human-Computer Interaction, Information Design, Marketing/Market Research, or a related field with 5+ years of UX or Market Research experience, or a Master’s degree in a related field with 3+ years of experience.
• Expertise in qualitative research methods (usability studies, focus groups, interviews, heuristic reviews).
• Proficiency in quantitative research methods (surveys, data analysis, report writing).
• Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint).

Nice-to-Haves:

• Familiarity with research tools like Qualtrics and UserZoom.
• Familiarity with Design Thinking and Lean UX methodologies.
• Advanced written and oral communication skills, including presenting to leadership.

The target hiring compensation range for this role is $46.75 to $51.95 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.